Understanding display messages

Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary.

• This function is not supported for the devices which has a control panel display. You can resolve the error with the guideline from the computers’s Printing Status window (see "Using Samsung Printer Status" on page 265).

If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative.

When you call for service, provide the service representative with the contents of display message.

Some messages may not appear on the display depending on the options or models.

[error number] indicates the error number.

[tray type] indicates the tray number.

[media type] indicates the media type.

[media size] indicates the media size.

[color] indicates the color of toner.

7

Paper Jam-related messages

Message

Meaning

Suggested solutions

 

 

 

Document jam.

The loaded original

Clear the jam (see "Clearing

Remove jam

document has jammed in

original document jams" on

the document feeder.

page 99).

 

 

 

 

Jam or empty

• Paper has jammed in the

• Clear the jam (see "In tray"

Door open&close

paper feed area.

on page 104).

• There is no paper in tray.

• Load paper in tray (see

 

 

 

"Loading paper in the

 

 

tray" on page 44).

 

 

 

Paper Jam

Paper has jammed in the

Clear the jam (see "Inside the

inside machine

inside machine.

machine" on page 106).

 

 

 

 

 

Paper Jam in [tray

Paper has jammed in the

Clear the jam (see "Clearing

type]

paper tray.

paper jams" on page 104).

 

 

 

Paper Jam

Paper has jammed in the exit

Clear the jam (see "In exit

in exit area

area.

area" on page 107).

 

 

 

 

 

Paper Empty in

There is no paper in tray.

Load paper in tray (see

[tray type]

 

"Loading paper in the tray"

 

 

on page 44).

 

 

 

4. Troubleshooting 112

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Samsung CLX-3305FW manual Understanding display messages, Paper Jam-related messages