Samsung DVD-VR350/XEH manual Troubleshooting VCR

Troubleshooting (VCR)

Before contacting a Samsung authorized service centre, perform the following simple checks.

Problem	Explanation/Solution
No power	• Check that the power plug is connected to a wall outlet.
	• Have you pressed the	/I button?
You cannot insert a video cassette	• A video cassette can only be inserted with the window side up and the
	safety tab facing you.
The television programme was not	• Check the DVD Recorder & VCR antenna connections.
	• Is the DVD Recorder & VCR tuner properly set?
recorded
	• Check if the safety tab is intact on the cassette.
Timer recording was unsuccessful	• Re-check the recording start/stop time settings and the current time
	• Check whether you inserted a tape which has enough time to record
No playback picture or the picture is	• Check to see if you are using a prerecorded tape.
distorted
You cannot see normal broadcasts	• Check the tuner/external setting. It should be on tuner.
Noise bars or streaks on playback	• Check the TV antenna connections.
	• Press the PROG/TRK (	/ ) buttons to minimize this effect.

When the ►II button is pressed during playback, the still picture has severe “noise bar” streaks

•A still picture may have “noise bars”, depending on the condition of the tape. Press the PROG/TRK ( / ) buttons during slow motion to minimize this effect.

	• If poor pictures appear on a variety of cassettes, the video heads may
	need cleaning. This is not a common problem and unless it appears,
Video Head Cleaning	the heads should not be cleaned.
	When cleaning the video heads, read all instructions provided with
	the head cleaning cassette. Incorrect head cleaning can permanently
	damage the video heads.

If you are unable to solve the problem after reading the above instructions, note:

•The model and serial number on the rear of your DVD Recorder & VCR

•The warranty information

•A clear description of the problem

Then contact your nearest SAMSUNG authorized service centre.

Reference

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