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TROUBLESHOOTING (DVD-VIDEO/DVD-RAM/DVD±RW/DVD±R)
If your product malfunctions, go through the check points below before contacting Samsung customer service.
PROBLEM | EXPLANATION/SOLUTION | |
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No power. | • Check whether the power cord is securely plugged into the power outlet. | |
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| • Did you press the power button of your DVD Recorder & VCR. | |
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The input is displayed for a while when the | • The DVD Recorder & VCR requires some time to initialize after it is turned on. | |
power turns on. | ||
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Cannot record TV programs. | • Check whether the power cord is securely plugged into the power outlet. | |
| • Did you set the DVD Recorder & VCR channel settings correctly? | |
| • Check the free space on your | |
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| |
Timer recording does not work properly. | • Check the recording time, end time and current time settings again. | |
| • Recording will be cancelled if the power is interrupted due to a power failure or other | |
| reason during recording. | |
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| |
Cannot record. | • Check whether the disc is formatted. This product can record on formatted discs | |
| ||
| only. (See pages 58,77.) | |
| • Check whether your | |
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| |
I pressed the REC button but there is no | • Recording is available on | |
response. | ||
• If a program is copy protected, you cannot record it. | ||
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I forgot the parental control password. | • Press and hold the CH./CH,( I❮❮ / ❯❯I ) button on the front panel of your unit | |
| for more than 10 seconds with no disc, and then press the POWER OFF/ON button. | |
| All settings including the password will revert to factory settings. Only do this if it is | |
| absolutely necessary. (Note that this function is available only when there is no disc | |
| inserted.) | |
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| |
Cannot play the disc. | • Check whether the disc is inserted correctly with the label facing up. | |
| • Check the regional code of your DVD disc. | |
| • This DVD Recorder & VCR cannot playback some types of disc. (See pages 7, 48.) | |
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No sound. | • Are you watching a program in slow or skip mode? | |
| If you are playing a program at a speed other than normal speed, sound is not | |
| output. (But, you can hear sound during forward search (FF1) in | |
| ||
| • Check the connections and initial settings. | |
| • Check whether the disc is damaged. | |
| • Clean the disc, if necessary. | |
| • Check whether the disc is inserted correctly with the label facing up. | |
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