reference
TROUBLESHOOTING (VCR)
Before contacting Samsung customer service, perform the following simple checks.
PROBLEM | EXPLANATION/SOLUTION |
|
|
No power | • Check that the power plug is connected to a wall outlet. |
| |
| • Have you pressed the POWER button? |
|
|
You cannot insert a video cassette | • A video cassette can only be inserted with the window side up and the safety tab |
| |
| facing you. |
|
|
Timer recording was unsuccessful | • |
| • Check whether you insert a tape which has enough time record |
|
|
No playback picture or the picture is distorted | • Check to see if you are using a prerecorded tape. |
|
|
When the ► button is pressed during playback, | • A still picture may have “noise bars”, depending on the condition of the tape. Press |
the still picture has severe “noise bar” streaks | the TRK/CBC CH/TV CH (,/.) buttons during slow motion to minimize this effect. |
|
|
Video Head Cleaning | • If poor pictures appear on a variety of cassettes, the video heads may need cleaning. |
| This is not a common problem and unless it appears, the heads should not be |
| cleaned. |
| When cleaning the video heads, read all instructions provided with the head cleaning |
| cassette. Incorrect head cleaning can permanently damage the video heads. |
|
|
If you are unable to solve the problem after reading the above instructions, note:
•The model and serial number on the rear of your DVD Recorder & VCR
•The warranty information
•A clear description of the problem
Then contact SAMSUNG customer service at
82_ reference
