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FAQ
Case 6 When I open the Device Manager (by clicking Start → (Settings) → Control Panel → (Performance and Maintenance) → System → (Hardware) → Device Manager), there are Unknown Devices or Other Devices entries with a yellow question mark (?) beside them or devices with an exclamation mark (!) beside them.
→
Case 7 In some security programs (Norton Anti Virus, V3, etc.), the computer may not recognise the camera as a removable disk.
→Stop the security programs and then
Case 8 The camera is connected to the USB port located on the front of the computer.
→When the camera is connected to the USB port located on the front of the computer, the computer may not recognise the camera. Connect the camera to the USB port located on the back of the computer.
■When the movie clip doesn’t play back on the PC
※When the movie clip recorded by the camera doesn't play back on the PC, the causes are most likely due to the codec installed on the PC.
●When a codec for playing back the movie clip isn't installed, or isn't compatible → Install the codec as listed below.
[ Installing codec for Windows ]
1)Insert the CD provided with the camera.
2)Run the Windows Explorer and select
※The XviD codec is distributed according to the GNU General Public License and anyone can copy, distribute and change this codec. This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License.
For more information, see the License documents (http://www.gnu.org/copyleft/gpl.html).
●When the DirectX 9.0 or later is not installed → Install the DirectX 9.0 or later
1) Insert the CD provided with the camera
2) Run Windows Explorer and select the
The DirectX will be installed. Visit the following site for downloading the DirectX. http://www.microsoft.com/directx