![](/images/new-backgrounds/1161869/161869123x1.webp)
Before contacting a service centre
Battery power quickly drains
ㆍThe Camera is being used in low temperatures
→Keep the camera in warm conditions (i.e. inside a coat or jacket) and only take it out to take pictures
Camera does not take a picture when the Shutter button is pressed
ㆍThere is insufficient memory capacity
→Delete unnecessary image files
ㆍThe memory card has not been formatted
→Format the memory card (p.56) ㆍThe memory card is exhausted
→Insert a new memory card
ㆍThe memory card is locked
→Refer to [Card Locked!] error message ㆍThe camera’s power is off
→Turn the camera power on
ㆍThe battery is exhausted
→Insert charged battery (p.12)
ㆍBattery is inserted incorrectly with the polarities reversed.
→Insert the battery according to the polarity marks (+,
The camera suddenly stops working while in use
ㆍThe camera stopped due to a malfunction
→
The images are unclear
ㆍA picture was taken of the subject without setting an appropriate macro mode
→Select an appropriate macro mode to take a clear image. ㆍA picture was taken beyond the flash range
→Take a picture within the flash range
ㆍThe lens is smudged or dirty
→Clean the lens
The flash does not fire
ㆍFlash off mode has been selected
→
→Refer to the FLASH instruction (p.27)
Incorrect date and time is displayed
ㆍThe date and time have been set incorrectly or the camera has adopted the default settings
→Reset the date and time correctly
The camera buttons do not operate
ㆍCamera malfunction
→Remove and
A card error has occurred while the memory card is in the camera.
ㆍIncorrect memory card format
→
The images don't play back
ㆍIncorrect file name (Violation of DCF format)
→Do not change the image file name