Troubleshooting

Refer to the table below when this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord and contact the nearest authorized dealer or Samsung Electronics Service Centre.

Symptom

Check/Remedy

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

• Turn off the power and then turn it back on.

The iPod fails to connect.

• Check the condition of the iPod connector.

• Keep the iPod software version up to date.

 

• Check the region number of the Blu-ray/DVD disc.

Playback does not start.

Blu-ray/DVD disc purchased from abroad may not be playable.

CD-ROMs and DVD-ROMs cannot be played on this product.

 

• Make sure that the rating level is correct.

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

Play/Pause button is

• Wipe the disc clean.

pressed.

 

Sound is not produced.

• The home cinema does not play sound during fast playback, slow playback,and step motion

 

playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

The remote control does not

• Are you operating the remote within its operational range and within the proper angle relative to

work.

the sensor?

 

• Are the batteries drained?

 

• Have you selected the mode (TV/BD) functions of the remote control (TV or BD) correctly?

• The disc is rotating but no

• Is the TV power on?

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

picture is shaking.

• A poorly manufactured disc may not be playable.

Audio language and subtitles

• Audio language and subtitles will not work if the disc does not contain them.

do not work.

 

The menu screen does not

• Are you using a disc that does not contain menus?

appear even when the menu

 

function is selected.

 

The aspect ratio cannot be

• You can play 16:9 Blu-ray/DVD discs in 16:9 Full mode, 4:3 Letter Box mode, or

4:3 Pan-Scan mode, but 4:3 Blu-ray/DVD discs are played in 4:3 ratio only. Refer to the

changed.

Blu-ray Disc jacket and then select the appropriate function.

 

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07 Appendix

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Samsung HT-E4200/EN, HT-ES4200/XN, HT-ES4200/EN, HT-E4200/ZF, HT-ES4200/ZF, HT-E4200/XE, HT-ES4200/XE manual Troubleshooting

HT-ES4200/EN, HT-ES4200/XE, HT-ES4200/ZF, HT-E4200/XE, HT-ES4200/XN specifications

The Samsung HT-E4200 and HT-ES4200 series are versatile home theater systems designed to elevate your audio-visual experience. Both series cater to different preferences while sharing core features that enhance home entertainment.

The Samsung HT-E4200/EN and HT-E4200/ZF models concentrate on delivering a high-quality surround sound experience. With a powerful 5.1-channel configuration, these systems provide a rich and immersive audio atmosphere, making them perfect for movie nights and music streaming. The standout feature is Samsung's Anynet+ technology, allowing users to control multiple compatible devices with a single remote, simplifying the user experience.

One of the key components of the HT-E4200 series is its ability to upscale standard-definition media to near-HD quality, ensuring that every pixel is vibrant and dynamic. The built-in Dolby Digital and DTS support further enhances the audio experience, allowing for clear dialogue and booming sound effects that transport viewers into their favorite films.

In contrast, the HT-ES4200 models, including the HT-ES4200/XN, HT-ES4200/ZF, and HT-ES4200/EN, offer additional enhancements. These models maintain a robust 5.1 channel surround sound system with an emphasis on wireless connectivity. With Bluetooth technology, users can easily connect their mobile devices to the home theater system, enabling seamless streaming of music and other audio content. This feature appeals to the modern consumer who values convenience and portability.

Both series also come equipped with a USB port, allowing users to plug in external devices. This opens up further options for enjoying an expansive library of music, photos, and videos directly on the home theater system, facilitating a personalized entertainment experience.

In terms of build quality, Samsung ensures that both the HT-E4200 and HT-ES4200 systems have sleek, modern designs that can blend into any home decor. The compact size of the speakers and the subwoofer ensures that they can fit into various room layouts without taking up excessive space.

Ultimately, whether you choose the HT-E4200 series for a traditional home theater setup or the HT-ES4200 series for wireless audio freedom, both lines promise a premium audio-visual experience. With advanced features like Anynet+ control, Bluetooth connectivity, and high-definition upscaling, these systems deliver impressive performance that satisfies the needs of any home entertainment enthusiast.