Wireless network setup

19

Troubleshooting

Problems during setup or driver installation

Printers Not Found

Your machine may not be turned on. Turn on your computer and the machine.

USB cable is not connected between your computer and machine. Connect the machine to your computer using the USB cable.

The machine does not support wireless networking. Check the machine's user's guide included on the software CD supplied with your machine and prepare a wireless network machine.

Connecting Failure - SSID Not Found

The machine is unable to find the network name (SSID) you have selected or entered. Check the network name (SSID) on your access point and try connecting again.

Your access point is not turned on. Turn on your access point.

Connecting Failure - Invalid Security

Security is not configured correctly. Check the configured security on your access point and machine.

Connecting Failure - General Connection Error

Your computer is not receiving a signal from your machine. Check the USB cable and your machine’s power.

Connecting Failure - Connected Wired Network

Your machine is connected with a wired network cable. Remove the wired network cable from your machine.

Connecting Failure - Assigning the IP address

Cycle the power for the access point (or wireless router) and machine.

PC Connection Error

The configured network address is unable to connect between your computer and machine.

-For a DHCP network environment

The printer receives the IP address automatically (DHCP) when computer is configured to DHCP.

If the printing job is not working in DHCP mode, the problem may be caused by the automatically changed IP address. Compare the IP address between the product's IP address and the printer port's IP address.

How to compare:

1Print the network information report of your printer, and then check the IP address (see "Printing a network configuration report" on page 104).

2. Using a Network-Connected Machine 146

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Samsung M283x series, M282x, M262x manual Problems during setup or driver installation, Troubleshooting, How to compare