Samsung M282x, M262x, M283x series Condition Suggested Solutions Black background, Toner smear

Printing quality problems

Condition	Suggested Solutions
Black background	If the amount of background shading becomes unacceptable:
	• Change to a lighter weight paper.
	• Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount
	of background shading.
	• Remove the old toner cartridge and install a new one.
	• Thoroughly redistribute the toner (see "Redistributing toner" on page 48).
Toner smear	• Clean the inside of the machine.
	• Check the paper type and quality.
	• Remove the toner cartridge and install a new one.

Vertical repetitive defects	If marks repeatedly appear on the printed side of the page at even intervals:
	• The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one.
	•	Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after
		a few more pages.
	•	The fusing assembly may be damaged. Contact a service representative.

5. Troubleshooting 207