Solving general printing problems

For problems with the operation of your printer, refer to the table for suggested solutions.

Condition

Possible cause

Suggested solutions

 

 

 

The printer

The printer is not

Check the power cord

does not

receiving power.

connections. Check the power

print.

 

switch and the power source.

 

 

 

 

The printer is not

Select Samsung ML-4550

 

selected as the

Series PCL 6 or Samsung ML-

 

default printer.

4550 Series PS as your default

 

 

printer.

 

 

 

 

The printer cover

Close the printer cover.

 

is not closed.

 

 

 

 

 

Paper is jammed.

Clear the paper jam. See page

 

 

9.1.

 

 

 

 

No paper is

Load paper. See page 5.4.

 

loaded.

 

 

 

 

 

The toner

Install the toner cartridge.

 

cartridge is not

 

 

installed.

 

 

 

 

 

The printer may

Check the display message,

 

be in manual feed

add paper to the multi-purpose

 

mode and out of

tray, and press OK on the

 

paper.

printer’s control panel.

 

 

 

 

The connection

Disconnect the printer cable

 

cable between

and reconnect it.

 

the computer and

 

 

the printer is not

 

 

connected

 

 

properly.

 

 

 

 

 

The connection

If possible, attach the cable to

 

cable between

another computer that is

 

the computer and

working properly and try to print

 

the printer is

a document. You can also try

 

defective.

using a different printer cable.

 

 

 

 

The port setting is

Check the Windows printer

 

incorrect.

setting to make sure that the

 

 

print job is sent to the correct

 

 

port. If the computer has more

 

 

than one port, make sure that

 

 

the printer is attached to the

 

 

correct one.

 

 

 

Condition

Possible cause

Suggested solutions

 

 

 

The printer

The printer may

Check the printer properties to

does not

be configured

ensure that all of the print

print.

incorrectly.

settings are correct.

(Continued)

 

 

The printer driver

Reinstall the printer driver; See

 

 

may be

the Software Section. Try

 

incorrectly

printing a test page.

 

installed.

 

 

 

 

 

The printer is

Check the display message on

 

malfunctioning.

the control panel to determine if

 

 

the printer is indicating a

 

 

system error.

 

 

 

Printer

The paper source

For many software

selects print

selection in the

applications, the paper source

media from

printer properties

selection is found under the

the wrong

may be incorrect.

Paper tab within the printer

paper

 

properties. Select the correct

source.

 

paper source. See the

 

 

Software Section.

 

 

 

Paper does

Paper has not

Remove paper from the tray

not feed into

been loaded

and reload it correctly.

the printer.

correctly.

Check that the paper size

 

 

guides are set correctly.

 

 

 

 

There is too much

Remove excess paper from the

 

paper in the tray.

tray.

 

 

 

 

The paper is too

Use only paper that meets

 

thick.

printer specifications.

 

 

 

Print job is

The job may be

Reduce the complexity of the

extremely

very complex.

page(s) or try adjusting the

slow.

 

print quality settings.

 

 

To adjust the print quality

 

 

settings, reduce the resolution.

 

 

If you have set the resolution to

 

 

1200 dpi (Best), change it to

 

 

600 dpi (Normal). See the

 

 

Software Section.

 

 

Change the port setting to the

 

 

USB or network port to improve

 

 

print speed.

 

 

Your printer prints A4-sized

 

 

paper at 43 ppm and letter-

 

 

sized paper at 45 ppm. If you

 

 

use the ML-4551NDand install

 

 

an option duplex unit in the ML-

 

 

4550 or ML-4551N, your printer

 

 

prints A4-sized paper at 29 ipm

 

 

and letter-sized paper at 30 ipm

 

 

in the duplex printing mode.

 

 

 

9.9 <Troubleshooting>

Page 55
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Samsung ML-4551ND, ML-4550 manual Solving general printing problems

ML-4550, ML-4551ND specifications

The Samsung ML-4551ND and ML-4550 are monochrome laser printers designed for efficient and high-quality printing in office environments. Known for their reliability and performance, these models cater to small to medium-sized businesses that require consistent output without compromising on quality.

One of the standout features of the ML-4551ND is its impressive print speed. Capable of delivering up to 45 pages per minute, this printer ensures that large print jobs are completed swiftly, optimizing workflow and productivity. The ML-4550, while slightly slower, still delivers a robust print speed of up to 40 pages per minute. Both printers can handle complex documents with ease, making them suitable for a variety of professional applications.

In terms of print resolution, the ML-4551ND and ML-4550 offer sharp and clear outputs with a maximum resolution of 1200 x 1200 dpi. This high-quality printing is ideal for producing text documents, presentations, and graphics with fine details. Additionally, Samsung's proprietary image processing technology enhances print quality and clarity, ensuring that every document meets professional standards.

The ML-4551ND and ML-4550 also feature a generous paper handling capacity, with a standard input tray that can hold up to 250 sheets of paper. For businesses with higher volume printing needs, the optional additional tray allows for an increase in capacity. Both models support various media types, including labels, envelopes, and card stock, adding versatility to meet diverse printing requirements.

Connectivity is another strong feature of the ML-4551ND and ML-4550. Equipped with USB and parallel ports, these printers can easily integrate into existing office networks. The ML-4551ND additionally provides built-in Ethernet networking capabilities, which allow multiple users to share the printer across a network, enhancing accessibility and convenience for teams.

Energy efficiency is also a key consideration with these models. The ML-4551ND and ML-4550 are designed with Eco Mode, which helps reduce toner and energy consumption during operation. This thoughtful design element not only supports sustainability efforts but also contributes to lower operating costs.

In summary, the Samsung ML-4551ND and ML-4550 are reliable and effective monochrome laser printers that provide businesses with high-speed printing, exceptional print quality, and flexible connectivity options. Their robust features and energy-efficient technologies make them a solid choice for organizations looking to enhance their printing capabilities while keeping costs under control.