Condition

Suggested solutions

 

 

Character Voids Character voids are white areas within

characters that should be solid black:

If you are using transparencies, try another

A

type of transparency. Because of the

composition of the transparency, some

character voids may be normal.

You may be printing on the wrong surface on

 

the paper. Remove the paper and turn it

 

around.

The paper may not meet paper specifications. See page 5.3.

Horizontal

If horizontally aligned black streaks or smears

stripes

appear:

AaBbCc

The toner cartridge may be installed

 

improperly. Remove the cartridge and

AaBbCc

 

reinsert.

AaBbCc

The toner cartridge may be defective. Install a

AaBbCc

 

new toner cartridge. See page 8.5.

AaBbCc

• If the problem persists, the printer may require

 

repair. Contact a service representative.

 

 

Curl

If the printed paper is curled or paper does not

 

feed into the printer:

 

Turn over the stack of paper in the tray. Also

 

 

try rotating the paper 180° in the tray.

 

Try printing to rear cover (face up).

An unknown

Your printer is probably being used at an altitude

image repetitively

of 2,500 m (8,200 ft) or above.

appears on a

The high altitude may affect the print quality

next few sheets

such as loose toner or light imaging. You can set

or loose toner,

this option through Printer Settings Utility or

light print or

Printer Tab in printer driver’s properties. Refer

contamination

to the Software Section for details.

occurs.

 

Common Windows problems

Condition

Suggested solutions

 

 

“File in Use”

Exit all software applications. Remove all

message appears

software from the StartUp Group, then restart

during installation.

Windows. Reinstall the printer driver.

 

 

Condition

Suggested solutions

 

 

“Error Writing to

• Ensure that the cables are connected

LPTx” message

correctly, the printer is on.

appears.

• If bi-directional communication is not turned

 

on in the driver, it will also cause this

 

message.

 

 

“General Protection

Close all other applications, reboot Windows,

Fault”, “Exception

and try printing again.

OE”, “Spool32”, or

 

“Illegal Operation”

 

messages appear.

 

 

 

“Fail To Print,” “A

These messages may appear during printing.

printer timeout error

Just keep waiting until the printer finishes

occurred,”

printing. If the message appears in standby

messages appear.

mode or after printing has been completed,

 

check the connection and/or whether an error

 

has occurred.

 

 

Note

• Refer to Microsoft Windows 98/Me/NT 4.0/2000/XP/2003 User’s Guide that came with your PC for further information on Windows error messages.

Common PostScript problems

The following situations are PostScript language specific and may occur when several printer languages are being used.

Note

• To receive a printed or screen displayed message when PostScript errors occur, open the Print Options window and click the desired selection next to the PostScript errors section.

Condition

Possible cause

 

Suggested solutions

 

 

 

 

PostScript file

The PostScript

Print a configuration page

can not be

driver may not

 

and verify that the PostScript

printed.

be installed

 

version is available for

 

correctly.

 

printing.

 

 

Install the PostScript driver;

 

 

 

to installing the PS printer

 

 

 

driver, see the Software

 

 

 

Section.

 

 

If problem consists, contact a

 

 

 

service representative.

 

 

 

“Limit Check

The print job

You might need to reduce the

Error” message

was too

complexity of the page or install

appears.

complex.

more memory.

 

 

 

 

9.13 <Troubleshooting>

Page 59
Image 59
Samsung ML-4551ND, ML-4550 manual Common Windows problems, Common PostScript problems

ML-4550, ML-4551ND specifications

The Samsung ML-4551ND and ML-4550 are monochrome laser printers designed for efficient and high-quality printing in office environments. Known for their reliability and performance, these models cater to small to medium-sized businesses that require consistent output without compromising on quality.

One of the standout features of the ML-4551ND is its impressive print speed. Capable of delivering up to 45 pages per minute, this printer ensures that large print jobs are completed swiftly, optimizing workflow and productivity. The ML-4550, while slightly slower, still delivers a robust print speed of up to 40 pages per minute. Both printers can handle complex documents with ease, making them suitable for a variety of professional applications.

In terms of print resolution, the ML-4551ND and ML-4550 offer sharp and clear outputs with a maximum resolution of 1200 x 1200 dpi. This high-quality printing is ideal for producing text documents, presentations, and graphics with fine details. Additionally, Samsung's proprietary image processing technology enhances print quality and clarity, ensuring that every document meets professional standards.

The ML-4551ND and ML-4550 also feature a generous paper handling capacity, with a standard input tray that can hold up to 250 sheets of paper. For businesses with higher volume printing needs, the optional additional tray allows for an increase in capacity. Both models support various media types, including labels, envelopes, and card stock, adding versatility to meet diverse printing requirements.

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In summary, the Samsung ML-4551ND and ML-4550 are reliable and effective monochrome laser printers that provide businesses with high-speed printing, exceptional print quality, and flexible connectivity options. Their robust features and energy-efficient technologies make them a solid choice for organizations looking to enhance their printing capabilities while keeping costs under control.