Before contacting a service centre

Situation

Your computer cannot play videos

Suggested remedies

The codec installed in your computer may not be compatible with the video files you want to play. Use QuickTime® Player or install Codec Pack Full.

Using QuickTime® Player 7.4

1.Install QuickTime® Player 7.4 which supports MP4 (H.264 (MPEG.AVC)).

2.Play videos using QuickTime® Player.

Using Codec Pack Full

1.Install the latest version of Codec Pack Full.

2.Play videos using the media player (Media Player Classic or Windows Media Player 11 recommended).

Install QuickTime® Player 7.4 or K-Lite Codec Pack Full on Windows XP SP2 or later.

Depending on your computer environment, the video playback may be intermittent.

Appendix 78

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Image 79
Samsung NV100HD user manual Your computer cannot play videos, Using QuickTime Player