Appendix

77

Situation Suggested remedies
The photo is too bright
Your photo is overexposed. Adjust the
exposure value. (p. 40)
Turn the flash off. (p. 33)
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The TV does not display
your photos
Make sure the camera is correctly
connected to the external monitor with
the A/V cable.
Make sure your memory card contains
photos.
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•
Your computer does not
recognise your camera
Make sure the USB cable is connected
correctly.
Make sure your camera is switched on.
Make sure you are using a supported
operating system.
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•
Your computer
disconnects the camera
while transferring files
The file transmission may be interrupted by
static electricity. Disconnect the USB cable
and connect it again.
Situation Suggested remedies
The date and time are
incorrect
Set the date and time in the display settings
menu.
The touch screen or
buttons do not work
Remove the battery and insert it again.
The memory card has
an error
The memory card has not been reset.
Format the card. (p. 70)
Cannot play back files
If you change the name of a file, your
camera may not play the file (the name of
the file should meet the DCF standard). If
you encounter this situation, play back files
on your computer.
The photo is blurry
Make sure the focus option you set is
suitable for close-up shots. (p. 36)
Make sure that the subject is within
range of the flash. (p. 79)
Make sure the camera lens is clean. If
not, clean the lens. (p. 73)
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The colours in the photo
do not match the actual
scene
An incorrect white balance can create
unrealistic colour. Select the proper white
balance option to suit the light source.
(p. 42)

Before contacting a service centre