TROUBLESHOOTING

PROBLEM

SOLUTION

 

 

What should I do if the

The oven may not be switched on. Switch the oven on.

oven doesn’t heat up?

Check to see if the required settings have been applied.

 

A household fuse may have blown or a circuit breaker

 

may have tripped. Replace the fuses or reset the circuit.

 

If this happens repeatedly, call a qualified electrician.

 

 

What should I do

Do not leave the oven door open while oven is cooking.

if, even though the

If you don’t leave the oven door open, there may be

oven function and

problems with the internal electrical connections. Call

temperature have

your local service centre.

been set, the oven

 

does not heat up?

 

 

 

What should I do if

The oven light may have failed. Replace the oven light.

the oven light doesn’t

If the oven light doesn’t work after changing the oven

illuminate?

light, call your local service centre.

 

 

What should I do if the

After use, the cooling fan runs to protect your oven from

cooling fan is running

the heat until the oven has cooled down. Call your local

after the oven has

service centre if the cooling fan continues to run after

been switched off?

the oven has cooled down.

 

 

What should I do if

Check if the child lock function is active or not. If the

the all keys are not

child lock function is not activated, call your local service

pressed?

centre.

 

 

INFORMATION CODES

All information codes are not from the fault of the oven. Please refer to below solution first, if the information codes still occur, please call your local SAMSUNG Customer Care Centre.

 

CODE

PROBLEM

 

SOLUTION

 

 

 

 

 

 

 

 

 

Safety Shutoff

 

Turn oven off and remove food.

 

 

 

 

 

 

 

Oven has continued operating at set

Allow oven to cool before using

 

 

 

 

 

 

temperature for prolonged time.

again. As it is not the error of oven,

 

 

 

Under 105 °C

16 hours

please use the oven again after

 

 

 

• From 105 °C to 240 °C

8 hours

turning oven off and cool down.

 

 

 

• From 245 °C to Max

4 hours

 

 

 

 

 

 

 

 

 

 

Key Error

 

Clean the keys and check if there

 

 

 

 

 

 

 

It occurs when the key is pressed

is water on the surface around key.

 

 

 

 

 

 

and held for a period of time.

 

Turn off the oven and try setting

 

 

 

 

 

again. If it occurs again, call your local

 

 

 

 

 

SAMSUNG Customer Care Centre.

 

 

 

 

 

 

 

 

Safety Error

 

Stop using the oven immediately

 

1)

 

 

 

**

 

An oven error may cause low

 

and turn oven off.

 

 

 

 

 

 

performance and problems in safety.

Call your local SAMSUNG.

 

 

 

 

 

 

1) ** refers to all numbers.

English - 35

06 CLEANING AND CARE

NV70H3583LS_EE_DG68-00522X-00_EN.indb 35

2014-03-14

�� 5:05:08

Page 179
Image 179
Samsung NV70H3583LS/EE manual Troubleshooting, Information Codes, Safety Shutoff, Key Error, Safety Error