Samsung RF28HMELBSR/ML manual Frost forms on, Walls, Freezer, Water dispenser is, Not functioning

PROBLEM	SOLUTION
Frost forms on	•	Is the air vent blocked? Remove any obstructions so air can circulate freely.
the walls of the	•	Allow sufficient space between the stored food for efficient air circulation.
freezer.	•	Is the freezer drawer closed properly?
		If the freezer drawer is not completely closed or is blocked, humidity from outside
		may enter and cause severe frost to form.
Water dispenser is	•	Is the water line connected and the shut-off valve opened?
not functioning.	•	Has the water supply line tubing been crushed or kinked?
	• Make sure the tubing is free and clear of any obstruction.
	• Is the water tank frozen because the fridge temperature is too low?
		Try selecting a warmer setting on the Digital display.
	•	Check if the filter is properly installed. If it is not properly installed, the water dispenser
		may not work.
	• Is the Child Lock on?
	•	Check if the filter is properly installed. If it is not properly installed, the water dispenser
		may not work.
Auto close system	•	Is there an imbalance between the right and left parts of the door?
does not work with	•	Open and close the door smoothly 1~2 times. After you do this, the auto close
the freezer door.		system usually works properly again.
	• Try opening the door smoothly to avoid unbalancing the right part and the left part of
		the door.
Condensation or	•	Condensation or water drops may form if the humidity is too high while the
water drops forms		refrigerator is operating.
on vertical mullion	•	If condensation or water drops appears on vertical mullion and surroundings, etc.,
and surroundings,		turn the Energy Saver mode off after removing the condensation. (See the explanation
		of the Energy Saver button in “Using the Control Panel” on page 85.)
etc.
I hear noise or	•	Check the signal strength on the Wi-Fi Networks screen. Call quality can be degraded
calls disconnect		if the refrigerator is too far from your router or modem.
while I am talking
through Kitchen
Phone.
The refrigerator	•	The connection may be terminated forcibly if the network connection is poor. Check
returns to the		the connection status and signal strength on the Wi-Fi Networks screen.
Home screen while	•	Kitchen TV is available only when the TV source is set to Air, Cable, or Component.
I am connecting		Make sure you have set the TV to a valid input source.
	• The number of concurrent devices accessible to a single TV has a limit. Refer to the
to or watching
		TV’s user manual.
Kitchen TV.
	•	Mobile devices have priority over the refrigerator. The refrigerator may not have
		access to your router or modem if it is busy processing signals from multiple mobile
		devices.
I cannot connect	•	The first time you use Kitchen TV, authentication is required to access the TV. Select
to the TV.		the TV on the refrigerator and follow the on-screen instructions to complete the
		authentication procedure.
The refrigerator’s	•	Check the network connection.
scanning function	•	Go to the Network menu of the TV and make sure the TV is set to allow access to
cannot find the TV.		external devices. If external access is set to Deny, the refrigerator cannot connect to
		the TV.
		English - 109

troubleshooting

DA68-03055C-01.indb 109 2015. 10. 6.

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