PROBLEM

SOLUTION

 

 

No sound is output

• If the TV is muted, the refrigerator plays the TV program with no sound output. Make

while I’m watching

sure the TV is unmuted.

the Kitchen TV.

 

 

 

Video or sound

• A busy network can cause the TV to be disconnected. Check the network connection

is disconnected

and try again if necessary.

irregularly while

 

I’m watching TV.

 

 

 

In Mirroring mode,

• Use Easy Setup to connect to your Wi-Fi network.

the refrigerator

• Go to the mobile device, and make sure the refrigerator is registered to the Smart

cannot find my

Home app.

mobile device.

• Make sure the mirroring function is enabled on the mobile device.

 

 

 

Mirroring fails

• Check the Internet connection status.

or disconnected

• Make sure the current password matches the password that you set on the mobile

irregularly.

device.

 

 

The video screen

• Some video sources are protected by DRM and cannot be played without

is not displayed

authorization. Contact the contents provider for details.

properly in

 

Mirroring mode.

 

 

 

The refrigerator

• Easy Connection may fail depending on the network status of your router or modem

indicates a

or the Samsung server. In this case, the refrigerator can still connect to the Internet

successful Easy

but fails to sync with the mobile device. To restore the sync with the mobile device,

Connection but

run Easy Connection again.

 

the mobile device

 

warns me of a

 

failure.

 

 

 

Time sync fails

• Time sync may fail depending on the network status your router or modem or the

even though the

Samsung server. If this occurs, set the time manually or try a different router or

two devices are

modem for the connection.

connected to the

 

same network.

 

 

 

I have entered a

• The connection will fail if your router or modem is set to Manual with invalid setting

valid security key,

values. Tap IP Address to check the network settings.

but the connection

• If the problem persists in Automatic mode, check if your router or modem is working

fails.

properly by connecting another mobile device to it. If there is no problem with the

router or modem, press Reset to restart the refrigerator

 

 

 

I cannot access

• On the Home screen, tap and hold the Calendar icon for 5 seconds to reset your

the Calendar

Calendar account settings.

account screen.

 

 

 

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2015. 10. 6. �� 11:03