Understanding display messages
Messages appear on the Smart Panel program window or on the control panel display to indicate machine status or errors. Refer to the tables below to understand the messages meaning to correct the problem, if necessary.
Note
When you call for service, it is very convenient to provide the service representative with the contents of the display message.
| Status display | Explanation | Solution | ||||
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OPEN | The covers is not | Press the covers until it | |||||
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| completely closed. | clicks. | |
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| There is a problem | Unplug the power cord | |
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| LED blinks | in the machine. | and plug it back in. If the | |
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| problem persists, contact | ||
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| representatives. | |
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| LED blinks | There is no paper in | Load paper in the tray. | |
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| the tray. | (Page 4.5) | |
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| In the paper feed | Clear the jam. (Page 9.1) | |
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| area and rear the |
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| LED blinks | machine. |
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Rear and Inside the | Clear the jam. (Page 9.3) | ||||||
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| In the exit area. | Clear the jam. (Page 9.5) | |
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| The corresponding | Take out the | |
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| toner cartridge is | corresponding toner | |
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| LED blinks | almost empty. | cartridge and thoroughly | |
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| shake it. By doing this, | ||
slowly |
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| reestablish printing | |
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| operations. (Page 8.3) | |
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| Replace the toner cartridge with a new one. (Page | ||
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| 8.5) |
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| The toner cartridge | Reinstall the toner | |
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| is installed | cartridge two or three | |
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| LED blinks | improperly, or not | times. If the problem | |
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| installed. | persists, the toner | ||
rapidly | |||||||
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| cartridge is not being | |
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| detected. Please contact | |
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| the service | |
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| representatives. (Page | |
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| 8.5) | |
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Status display | Explanation | Solution |
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T1 | The toner cartridge | Install the a Samsung- |
| which the arrow | genuine toner cartridge |
| indicates is not | designed for your |
| suitable for your | machine. |
| machine. |
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T2 | The lifespan of the | This message appears |
| toner cartridge | when the toner is |
| which the arrow | completely empty, and |
| indicates is reached. | your machine stops |
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| printing. Replace the |
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| corresponding toner |
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| cartridge with a Samsung- |
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| genuine cartridge. |
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| (Page 8.5) |
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T3 | The toner cartridge | Replace the |
| which the arrow | corresponding toner |
| indicates is not a | cartridge with a Samsung- |
| genuine cartridge. | |
| cartridge. | (Page 8.5) |
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9.7 <Troubleshooting>
