Common Windows problems, Common Linux problems | Samsung SCX-4x26

CONDITION	SUGGESTED SOLUTIONS

Blank areas appear	You may have chosen the wrong paper settings
at the bottom of each	in the user option setting. For details about
page or on other	paper settings, see page 30.
pages, with a small
strip of text at the
top.
Common Windows problems

	CONDITION	SUGGESTED SOLUTIONS

	“File in Use”	Exit all software applications. Remove all
	message appears	software from the StartUp Group, then restart
	during installation.	Windows. Reinstall the printer driver.

	“General Protection	Close all other applications, reboot Windows
	Fault”, “Exception	and try printing again.
	OE”, “Spool32”, or
	“Illegal Operation”
	messages appear.
	“Fail To Print”, “A	These messages may appear during printing.
	printer timeout error	Just keep waiting until the machine finishes
	occurred.” messages	printing. If the message appears in ready mode
	appear.	or after printing has been completed, check the
	appear.	connection and/or whether an error has
		connection and/or whether an error has
		occurred.

Refer to the Microsoft Windows documentation that came with your computer for further information on Windows error messages.

Common Linux problems

CONDITION	SUGGESTED SOLUTIONS

The machine does	• Check if the printer driver is installed in your
not print.	system. Open Unified Driver configurator
	and switch to the Printers tab in Printers
	configuration window to look at the list of
	available printers. Make sure that your
	machine is displayed on the list. If not, invoke
	Add new printer wizard to set up your device.
	• Check if the printer is started. Open Printers
	configuration and select your machine on the
	printers list. Look at the description in the
	Selected printer pane. If its status contains
	“(stopped)” string, press the Start button.
	After that normal operation of the printer
	should be restored. The “stopped” status
	might be activated when some problems in
	printing occurred. For instance, this could be
	an attempt to print document when port is
	claimed by a scanning application.
	• Check if the port is not busy. Since functional
	components of MFP (printer and scanner)
	share the same I/O interface (port), the
	situation of simultaneous access of different
	“consumer” application to the same port is
	possible. To avoid possible conflicts, only
	one of them at a time is allowed to gain
	control over the device. The other
	“consumer” will encounter “device busy”
	response. You should open ports
	configuration and select the port assigned to
	your printer. In the Selected port pane you
	can see if the port is occupied by some other
	application. If this is the case, you should
	wait for completion of the current job or
	should press Release port button, if you are
	sure that the present owner is not functioning
	properly.
	• Check if your application has special print
	option such as “-oraw”. If “-oraw” is specified
	in the command line parameter then remove
	it to print properly. For Gimp front-end, select
	“print” -> “Setup printer” and edit command
	line parameter in the command item.
	• The CUPS (Common Unix Printing System)
	version distributed with SuSE Linux 9.2
	(cups-1.1.21) has a problem with ipp
	(Internet Printing Protocol) printing.Use the
	socket printing instead of ipp or install later
	version of CUPS (cups-1.1.22 or higher).
Some color images	This is a known bug in Ghostscript (until GNU
come out all black.	Ghostscript version 7.05) when the base color
	space of the document is indexed color space
	and it is converted through CIE color space.
	Because Postscript uses CIE color space for
	Color Matching System, you should upgrade
	Ghostscript on your system to at least GNU
	Ghostscript version 7.06 or later. You can find
	recent Ghostscript versions at
	www.ghostscript.com.

Troubleshooting_ 75

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Samsung SCX-4x26 manual Common Windows problems, Common Linux problems, Not print, Some color images, Come out all black

Contents

Multi Functional Printer Special Features Features of your new laser product Convention Description Example Features by ModelsFeatures About this USER’S Guide Printer Driver Help Quick Install GuideFinding More Information Online User’s Guide Safety information Important Safety Symbols and PrecautionsWhat the icons and signs in this user’s guide mean Laser Safety Statement Perchlorate Warning Ozone SafetyMercury Safety Power Saver FCC Information to the User Correct Disposal of Batteries in this ProductRadio Frequency Emissions FAX Branding You should also know that Ringer Equivalence Number EC Certification Replacing the Fitted Plug for UK onlyDeclaration of Conformity European Countries Approvals and Certifications Original Ssleay License Openssl License 12Safety information Contents Other ways to fax Printing a document Canceling a print job Sending a faxScanning by a network connection Receiving a fax Printing from a USB memory device Fax setupCleaning your machine Maintenance parts Supplies Understanding display messages Solving other problems This chapter includes IntroductionPrinter Overview Front view Rear view Control Panel Overview Green Blinking Understanding the Status LEDStatus Description Off TCP/IP Menu Overview Supplied Software Printer Driver FeaturesContents Feature Windows Linux Macintosh Windows Setting UP the HardwareGetting started System Requirements Requirements Setting UP the NetworkSupported operating systems Operating Free System CPU RAM HDD Space Starting the program Configuring network protocol via the machineUsing SetIP program Installing the program Installing the Software Machines Basic Settings Entering characters using the number keypad Setting sounds Toner Save mode Using the save modesSetting print job timeout Changing the font setting ADF Loading originals and print mediaLoading Originals On the scanner glass Selecting Print Media Type Size Dimensions Weighta Capacityb Specifications on print media Media Type Guidelines Media sizes supported in each modeMode Size Source Guidelines for special print media Full Changing the Size of the Paper in the Paper TrayLoading Paper Loading paper in the tray 1 or optional tray Label Printing on Special Print MaterialsFeeding the print material manually Punched paper Card stock Adjusting the Output Support Setting the Paper Size and TypeStacking papers firmly Copying Changing the Settings for Each CopyCopying Selecting the Paper Tray Collation Changing the Default Copy SettingsUsing Special Copy Features ID Card Copying Clone copying Adjusting background imagesUp or 4-up copying Poster copying Printing on Both Sides of Paper Setting Copy Timeout Scanning to application programs ScanningScanning Basics Scanning from the Control Panel Scanning by a Network Connection Setting scan information in Samsung Scan ManagerUser authentication for network scanning Setting up an e-mail account Changing the Settings for Each Scan JOB Changing the Default Scan SettingsSetting UP Address Book Using Address Book entries Searching Address Book for an entryPrinting Address Book Canceling a Print JOB Basic printingPrinting a Document Sending a FAX Setting the fax headerAdjusting the document settings Faxing Receiving a FAX Receiving automatically in Ans/Fax mode Receiving automatically in Fax modeReceiving manually in Tel mode Receiving manually using an extension telephone Receiving faxes in memory Activating secure receiving modeSending a delayed fax Other Ways to FAX Forwarding faxes Sending a priority fax Sending options FAX SetupChanging the fax setup options Forwarding received faxes to email address Speed dial numbers Changing the default document settingsSetting up Address Book Printing sent fax report automatically Printing Address Book Group dial numbersSearching Address Book for an entry Deleting a Address Book entry Scanning to a USB Memory Device Using USB flash memoryAbout USB Memory Plugging in a USB Memory Device Backing UP Data Printing from a USB Memory Device Viewing the USB memory status Managing USB MemoryDeleting an image file Formatting a USB memory device REPORT/LIST Description MaintenancePrinting Reports Printing a report Clearing Memory Cleaning Your MachineCleaning the outside Cleaning the inside Cleaning the scan unit Redistributing toner Maintaining the CartridgeToner cartridge storage Expected cartridge life Replacing the Toner Cartridge Replacing the ADF rubber pad Maintenance PartsClearing the Toner Empty message Checking replaceables To access SyncThru Web Service Managing Your Machine from the WebsiteChecking the MACHINE’S Serial Number Input Misfeed TroubleshootingTips for Avoiding Paper Jams Clearing Document Jams Message Location of JAM GO to Clearing Paper JamsRoller misfeed Paper feed area Duplex unit area Manual trayToner cartridge area Paper exit area Optional tray Understanding Display Messages Message Meaning Suggested Solutions Memory Full Assigned Page/Cancel JobSend Error Wrong Config Solving Other Problems Condition Suggested SolutionsPaper feeding Condition Possible Suggested Solutions Cause Printing problems Printing quality problems Characters Vertical repetitiveDefects Misformed Copying problems Scanning problems Samsung Scan Manager problemsFax problems Some color images Common Windows problemsCommon Linux problems Not print Not print whole pages Encounter errorCome out Unexpected color Some parts of graphics Text, or illustrations are Common Macintosh problemsNot scan Printer does not Supplies Ordering supplies and accessoriesAccessories HOW to Purchase Upgrading a Memory Module Installing accessoriesPrecautions to Take When Installing Accessories Installing a memory module General Specifications Specifications Scanner Specifications Printer Specifications Facsimile Specifications Copier Specifications Glossary Fuser Unit ITU-T No chartEthernet EtherTalk Originals MAC addressModem NetWare Watermark Subnet MaskToner Cartridge UNC Path LED Index Receiving a fax Country Customer Care Center WEB Site Contact Samsung worldwide Spain Page Software section Contents Sharing the Printer Locally Using Your Printer in Linux Select Typical installation for a local printer. Click Next Installing Printer SoftwareInstalling Software for Local Printing Typical Installation Custom Installation Select the components to be installed and click Next Select Custom installation. Click Next Installing Software for Network Printing Custom Installation Click Next Reinstalling Printer Software Removing Printer Software Select the components you want to reinstall and click Next Recommended, Option due to the machineís setting or environmentPrinting a Document Means you can select that certain option but it is not Printer Settings Printing to a file PRNSelect Printers and Faxes Select your printer driver icon Source Layout TabPaper Tab Paper Orientation Scaling Printing Graphics Tab Overlay Extras TabAdvanced Options Watermark Printer Tab Using a Favorite SettingUsing Help About Tab Printing Multiple Pages on One Sheet of Paper N-Up Printing Advanced Printing Printing Booklets Printing Posters None Printing on Both Sides of PaperPrinting a Reduced or Enlarged Document Fitting Your Document to a Selected Paper Size Editing a Watermark Using WatermarksUsing an Existing Watermark Creating a Watermark Creating a New Page Overlay Using OverlaysWhat is an Overlay? Using a Page Overlay Double-clickPrinters and Faxes Setting Up a Host ComputerSetting Up a Client Computer Check the Share this printer box Working area Scanning Using Samsung SmarThru OfficeUsing Samsung SmarThru Office SmarThru Office window opens Scanning Process with TWAIN- enabled Software Uninstalling Samsung SmarThru OfficeUsing Onscreen Help File Windows Vista Scanning Using the WIA DriverSettings, Control Panel, and then Scanners and Cameras Windows XP Toner Level Troubleshooting GuidePrinter Setting Understanding Smart Panel Driver Setting Only for Windows Opening the Troubleshooting GuideUsing Printer Settings Utility Changing the Smart Panel Program Settings Installing the Unified Linux Driver Installing the Unified Linux DriverGetting Started Uninstalling the Unified Linux Driver Click UninstallClick Next Click Finish Printers Tab Using the Unified Driver ConfiguratorPrinters Configuration Opening the Unified Driver Configurator Sharing Ports Between Printers and Scanners Scanners ConfigurationPorts Configuration Classes Tab Configuring Printer Properties Printing from ApplicationsChange the printer and print job properties To print any document file Scanning a DocumentPrinting Files Following four tabs display at the top of the window Adding Job Type Settings Using the Image Manager You can use the following tools to edit the image Tools Function Select Easy Install and click Install. Easy Install is Installing SoftwareInstalling the Printer driver Uninstalling the Printer driver Click Add on the Printer List Setting Up the PrinterFor a Network-connected For a USB-connected Layout Changing Printer SettingsPrinting Printing a Document Printer Settings GraphicsPaper Printing Multiple Pages on One Sheet of Paper Duplex PrintingSelect the page order from the Layout Direction option Scanning with network Setting scan information in Scan ManagerScanning Scanning with USB Press OK after setting is done Index Windows 15 toner save 15 true-type option Rev