CONDITION | SUGGESTED SOLUTIONS |
|
|
The machine does | • Check if a document is loaded into the |
not scan. | machine. |
| • Check if your machine is connected to the |
| computer. Make sure if it is connected properly |
| if I/O error is reported while scanning. |
| • Check if the port is not busy. Since functional |
| components of MFP (printer and scanner) |
| share the same I/O interface (port), the |
| situation of simultaneous access of different |
| “consumer” application to the same port is |
| possible. To avoid possible conflicts, only one |
| of them at a time is allowed to gain control over |
| the device. The other “consumer” will |
| encounter “device busy” response. This can |
| usually happen while starting scan procedure, |
| and appropriate message box will be displayed. |
| To identify the source of the problem, you |
| should open ports configuration and select the |
| port assigned to your scanner. port’s symbol / |
| dev/mfp0 corresponds to LP:0 designation |
| displayed in the scanners’ options, /dev/mfp1 |
| relates to LP:1 and so on. USB ports start at / |
| dev/mfp4, so scanner on USB:0 relates to /dev/ |
| mfp4 respectively and so forth sequentially. In |
| the Selected port pane you can see if the port is |
| occupied by some other application. If this is |
| the case, you should wait for completion of the |
| current job or should press Release port |
| button, if you are sure that the present port’s |
| owner is not functioning properly. |
|
|
Refer to Linux User’s Guide that came with your computer for further information on Linux error messages.
Common Macintosh problems
CONDITION | SUGGESTED SOLUTIONS | |
|
| |
The printer does not | Incompatibility between the PDF file and the | |
print PDF file correctly. | Acrobat products: | |
Some parts of graphics, | Printing the PDF file as an image may solve | |
text, or illustrations are | this problem. Turn on Print As Image from | |
missing. | the Acrobat printing options. | |
It will take longer to print when you | ||
| ||
| print a PDF file as an image. | |
|
|
CONDITION | SUGGESTED SOLUTIONS |
|
|
The document has | Update your Mac OS to OS 10.3.3. or |
printed, but the print job | higher. |
has not disappeared |
|
from the spooler in Mac |
|
OS 10.3.2. |
|
Some letters are not | This problem is caused because Mac OS |
displayed normally | cannot create the font during the Cover page |
during the Cover page | printing. English alphabet and numbers are |
printing. | displayed normally at the Cover page. |
| |
|
|
When printing a | The resolution setting in the printer driver |
document in Macintosh | may not be matched with the one in Acrobat |
with Acrobat Reader 6.0 | Reader. |
or higher, colors print |
|
incorrectly. |
|
|
|
Refer to Mac OS User’s Guide that came with your computer for further information on Mac OS error messages.
