Table 6-3Diskette problems (continued)

Problem

Cause

Solution

 

 

 

Cannot format diskette.

Invalid media reported.

When formatting a disk in MS-DOS, you might need to

 

 

specify diskette capacity.

 

 

For example, to format a 1.44-MB diskette, enter the

 

 

following command at the MS-DOS prompt: FORMAT

 

 

A: /F:1440

 

 

 

A problem has occurred with a disk

The directory structure is bad,

1. Right-click Start, select Explore, and then select a

transaction.

or there is a problem with a file.

 

drive.

 

 

2.

Select File>Properties>Tools.

 

 

3.

Under Error-checking, select Check Now.

 

 

 

Diskette drive cannot read

Diskette is not formatted.

Format the diskette.

a diskette.

 

 

 

You are using the wrong

Verify the type of drive that you are using and use the

 

 

diskette type for the drive type.

correct diskette type.

 

 

 

 

You are reading the wrong

Verify the drive letter in the path statement.

 

drive.

 

 

 

 

 

 

Diskette is damaged.

Replace the diskette with a new one.

 

 

 

Invalid system disk is displayed.

A diskette that does not contain

When drive activity stops, remove the diskette and press

 

the system files needed to start

the Spacebar. The workstation attempts to boot from the

 

the workstation has been

next device in the boot order.

 

inserted into the drive.

 

 

 

 

 

 

Diskette error has occurred.

Restart the workstation by pressing the power button.

 

 

 

Cannot boot to diskette

Diskette is not bootable.

Replace with a bootable diskette.

 

 

 

 

Diskette boot has been

Run the Computer Setup (F10) Utility and enable diskette

 

disabled in Computer Setup.

boot in Storage>Boot Order.

 

 

 

 

Removable media boot has

Run the Computer Setup (F10) Utility and enable

 

been disabled in Computer

Removable Media Boot in Storage>Storage Options.

 

Setup.

 

 

 

 

 

 

Diskette MBR validation is

Run the Computer Setup (F10) Utility and disable

 

enabled.

Diskette MBR Validation in Storage>Storage Options.

 

 

 

 

Solving hard drive problems

Table 6-4Hard drive problems

Problem

Cause

Solution

 

 

 

Hard drive error occurs.

Hard disk has bad sectors or

 

has failed.

Locate and block the usage of bad sectors. If necessary, reformat the hard disk.

If the drive is detected by the BIOS, run DPS Self-test.

Disk transaction problem.

The directory structure is bad,

 

or there is a problem with a file.

1.Right-click Start, select Explore, and select a drive.

2.Select File>Properties>Tools.

3.Under Error-checking, select Check Now.

ENWW

Troubleshooting scenarios and solutions 177

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HP FL939UT FL939UT#ABA manual Solving hard drive problems, 4Hard drive problems, F1440, Invalid system disk is displayed