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HP Z800 Sp632up SP632UPABA, FL939UT FL939UT#ABA manual Enww

Models: FL939UT FL939UT#ABA Z800 Sp632up SP632UPABA

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5.Click the Start Test button to start the testing. The Status tab, which allows you to monitor the progress of the tests, is automatically displayed during the testing process. When the tests are complete, the Status tab shows whether the devices passed or failed.

6.If errors are found, go to the Errors tab to display detailed information and recommended actions.

188 Chapter 6 Diagnostics and troubleshooting

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HP Z800 Sp632up SP632UPABA, FL939UT FL939UT#ABA manual Enww

Contents

HP 800 Workstation Copyright Information Warranty Trademark CreditsAbout this guide Guide topicsIv About this guide Table of contents Restoring the operating system System managementReplacing components Customer self-repair Removing and installing components Removing an optical disk drive from the optical drive bay Diagnostics and troubleshooting CPUAppendix a Connector pins Configuring RAID devicesConfiguring password security and resetting Cmos 235 Appendix B System board designators Appendix C Routine CareAppendix D Locating HP resources Topics DescriptionSystem board architecture Addition features Processor technologyMemory technology GraphicsWorkstation components Description Chassis components1Workstation component descriptions 2Front panel components Item Symbol DescriptionFront panel components Rear panel components 3Rear panel componentsSpecifications Physical characteristicsWeight Chassis DimensionsEnvironmental specifications 4HP Workstation environmental specificationsTemperature Humidity Altitude Shock Vibration Non-operatingPower supply description Power supply voltages5Power supply source voltages Source voltage DescriptionVoltage rail Power supply currents6Maximum current per rail Power supply specifications Power consumption and heat dissipation7Power supply specifications 100-240 VAC 118 VACResetting the power supply System fansFeatures Ensuring proper ventilationTopics Energy Star Qualification EUP compliance mode AccessibilityEnabling EUP compliance mode Disabling EUP compliance modeHP Cool Tools Hyper-threadingIntel Turbo Boost Technology Setting up the operating system Transferring files and settings to your Windows workstation Setting up the Microsoft operating systemInstalling or upgrading device drivers Setting up Red Hat Enterprise Linux Installing with the HP driver CDSetting up Novell Sled Installing and customizing Red Hat-enabled workstationsUpdating the workstation after first boot Upgrading the BiosDetermining current Bios Upgrading Bios Upgrading device driversRestore methods Restoring the operating systemRestoring the operating system Ordering backup software Restoring Windows VistaOrdering the RestorePlus! media Creating RestorePlus! media Restoring Windows XP ProfessionalCreating HP Backup and Recovery Hpbr media Creating restore media Using RestorePlusUsing Hpbr Using the recovery partitionRestoring Novell Sled System management Computer Setup F10 Utility Computer Setup F10 functionalityEnww Accessing the Computer Setup F10 Utility Heading Option Description Computer Setup F10 Utility menu1Computer Setup F10 Utility menu descriptions Disable 16 is the default As a bootable device Enabled by the operating system MWAITE-AWARE OS PCI VGA HP Z800 Workstation PCI slots HP Z600 PCI slotsHP Z400 Workstation PCI slots Workstation management Section topicsInitial workstation configuration and deployment Installing a remote systemReplicating the setup Copying a setup configuration to a single workstationCopying a setup configuration to multiple workstations HP Client Manager Software Altiris Client Management SolutionsUpdating and managing software Subscribers Choice System Software ManagerProactive Change Notification HPQFlash F10 Flash ROM FlashRemote ROM Flash FailSafe Boot Block ROM Recovering the workstation from Boot Block Recovery modeWorkstation security Asset trackingSata hard disk drive security 2Security features overviewFeature Purpose How it is established Using DriveLock DriveLock applicationsEnabling DriveLock Select SecurityDriveLock SecurityPassword security Establishing a power-on password using workstation setup Entering a power-on passwordEntering a setup password Changing a power-on or setup passwordDeleting a power-on or setup password National keyboard delimiter characters3National keyboard delimiter characters Language DelimiterClearing passwords Side access panel key lockSide access panel sensor Smart Cover Sensor optional 4Side access panel sensor protection levelsSetting the Side access panel sensor protection level Cable lock optionalFault notification and recovery ECC fault predictionDrive Protection System Thermal sensorsDual-state power button Changing the power button configurationReplacing components Enww Generating static Service considerationsESD information Preventing ESD equipment damage Personal grounding methods and equipment1Static shielding protection levels Method VoltageGrounding the work area Recommended ESD prevention materials and equipmentSpecial handling of components Cables and connectorsTools and software requirements Hard drives Lithium coin cell batteryCustomer self-repair Removing and installing components Component Component locations2System board components ID Enww Disassembly order 3Workstation component disassembly orderPredisassembly procedures Cable lock optional 2Removing the cable lock Replacing componentsInstalling the side access panel Side access panelRemoving the side access panel Airflow guide Removing the airflow guideRemoving the expansion card support Installing the airflow guideExpansion card support 8Removing the expansion card support Replacing components Installing the expansion card support 9Installing the expansion card supportPower supply Installing the right side panelRemoving the power supply Right side panelRemoving the speaker Installing the power supplySpeaker Removing the side access panel sensor Side access panel sensor optionalInstalling the speaker Installing the side access panel sensor Power connections 4Workstation power connector descriptionRemoving the front bezel Installing the front bezelFront bezel Front panel I/O cable assembly Removing the front panel I/O cable assemblyEnww Installing the front panel I/O cable assembly 5Connecting the front panel I/O cable assembly cablesEnww Power switch cable assembly Removing the power switch cable assemblyRemoving a filler tray Installing the power switch cable assemblyOptical bay filler tray 22Removing a filler tray Replacing components Installing a filler tray 23Installing a filler trayOptical disk drive Removing an optical disk drive from the optical drive bayEnww Installing an optical disk drive in the optical drive bay Enww Blu-ray movie playback compatibility and update Blu-ray movie playbackSlot load optical disk drive optional Removing the slot load optical disk driveEnww 33Removing the optical disk drive from the carrier Installing the slot load optical disk drive Enww Enww Hard disk drive TopicRemoving a hard disk drive from the hard drive bay Installing a hard disk drive in the hard drive bay Hard disk drive cable configurationInstalling a hard disk drive Enww Enww Removing a hard disk drive from the slot load optical bay Enww 50Removing the drive screws Enww Installing a hard disk drive in the slot load optical bay 53Fasten the hard drive in the carrierEnww Enww Enww Removing a hard disk drive from the optical drive bay 60Removing the drive from the ODD bayEnww Installing a hard disk drive in the optical drive bay Enww Installing dual SFF hard drives in the optical drive bay Installing the hard drivesEnww Configuring the cabling Expansion card guide/front fan holder Removing the expansion card guide/front fan holder73Disconnecting the fan cable Enww Installing the expansion card guide/front fan holder Removing the rear system fan assembly System fansInstalling the rear system fan assembly 76Removing the rear system fansInstalling a second front system fan Enww Enww Enww Memory fans Removing the memory fansInstalling the memory fans Dimm installation guidelines Supported Dimm configurations MemoryBios errors and warnings Removing a Dimm Installing a Dimm Required Dimm installation orderSingle processor configuration Dual processor configurationInstalling the Dimm Enww Expansion card slot identification Expansion card slot description6Expansion card slot description and compatibility Slot Type Mechanical Electrical75W 150W 175W 225W Power supply Graphics card maximum75W 150W 175W Choosing an expansion card slot PCIe card Removing a PCIe cardInstalling a PCIe card Enww PCI card Removing a PCI cardInstalling a PCI card Enww CPU heatsink Removing the CPU heatsinkEnww Installing the CPU heatsink Enww CPU Removing a CPUInstalling a CPU System board Removing the system boardEnww Removing the battery BatteryInstalling the system board 105Removing the battery Replacing components Installing the battery Product recyclingDiagnostics and troubleshooting Calling technical support Locating ID labelsLocating warranty information Diagnosis guidelines Diagnosis at startupTroubleshooting checklist Diagnosis during operationTroubleshooting checklist HP troubleshooting resources and tools Troubleshooting a problemHP Help and Support Center SupportAt startup Helpful hintsProduct Change Notifications During operation Customizing the monitor displayTroubleshooting scenarios and solutions Solving minor problems1Minor problems Problem Cause Possible SolutionProblem Cause Solving power supply problemsTesting power supply 2Power supply problems Problem Cause SolutionSelect FilePropertiesTools Solving diskette problems3Diskette problems Solving hard drive problems 4Hard drive problemsBoot in StorageBoot Order F1440SecurityRestore Master Boot Record Solving display problems 5Display problemsSelect StartAll Programs AccessoriesSystem Support.html6Audio problems PropertiesFor this CD-ROM device DevicesDIR C\ printer port Solving printer problems7Printer problems Self-troubleshooting with HP Vision Field Diagnostics OverviewDownloading and accessing HP Vision Field Diagnostics Locate HP Vision Field Diagnostics and select DownloadUser interface Survey tabEnww Test tab Enww History tab Errors tabStatus tab Help tab Diagnostic LED and audible beep codes Diagnostic codes and errorsDownloading the latest diagnostic utility 8Diagnostic lights and audible codes Activity Possible causeActivity Possible cause Recommended action Supply on page 80 for detailsRed Power LED blinks nine LED state LED color System status LED color definitions9LED color definitions Screen message Probable cause Recommended action Post error messages10POST error messages Is missing critical SPD information, or If necessary, add a heatsink to the processor Screen message Probable cause Replace the processor with a compatible one Enww Maximum hard drive configurations 1Maximum hard drivesConfiguring Sata RAID devices Attaching Sata HDDsConfiguring system Bios Creating RAID volumes Deleting RAID volumes Configuring SAS RAID devices Supported configurationsSAS RAID 0 configuration SAS RAID 1 configuration SAS RAID 1E configuration Configuring password security and resetting Cmos Preparing to configure passwordsUsing the Cmos Button Resetting the password jumperClearing and Resetting the Cmos Using the Computer Setup F10 Utility to Reset Cmos Enww Workstation Ethernet Pin 10/100-MbSignal Workstation PS/2 keyboard Pin SignalWorkstation PS/2 mouse Pin Signal Workstation serial Pin Signal Workstation USB Pin SignalWorkstation IEEE-1394a Pin Signal Pin SignalSata drive Pin Signal Data Cable Power Cable 217SAS drive Segment Pin PlugCable ReceptaclesWorkstation VGA Pin Signal DVI-I cable Pin SignalMain power cable, P1 Display portHDD bay power cable Pin Color Signal Memory power cable, P2 Pin Color SignalCPU power cable, P3 Pin Signal Color Graphics aux. power cables, P10, P11 Signal P11 Signal P10 Color Pin850W 1110W V12-G V12-G1 V12-G2Workstation CPU fans, P70, P71 Pin Signal Workstation front system fan 1, P93 Pin SignalWorkstation front system fan 2, P94 Pin Signal Workstation rear system fans, P8 Pin SignalWorkstation FDD Pin Signal System board designators Designator Silk screen ComponentAppendix B System board designators Cleaning the keyboard General cleaning safety precautionsCleaning the workstation case Cleaning the monitor Cleaning the mouseLocating HP resources Product information Table D-1Product informationTopic Location All Programs HP Cool ToolsProduct support Table D-2Product supportCustomer Bulletins, or Customer Notices Product documentationTable D-3Product documentation Product diagnostics Table D-4Product diagnosticsProduct updates Table D-5Product updatesTaskUse Tools to view...ToolsMy Computer InformationView general system informationIndex AppendicesEnww