HP FL939UT FL939UT#ABA Diagnostic codes and errors, Downloading the latest diagnostic utility

Saving and printing information in HP Vision Field Diagnostics

You can save the information displayed in the HP Vision Field Diagnostics Survey, History and Errors tabs to a diskette or a USB flash drive. You can not save to the hard drive. The system will automatically create an html file that has the same appearance as the information displayed on the screen.

1.Insert a diskette or USB flash drive if running HP Vision Field Diagnostics from CD.

2.Click Save in the bottom on any of the Survey, History or Errors tabs. All three log files will be saved regardless of from which tab the Save button was clicked.

3.Select the drive onto which you will save the log files and click the Save button. Three html files will be saved to the inserted diskette or USB flash drive.

NOTE: Do not remove the diskette or USB key until you see a message indicating that the html files have been written to the media.

4.Print the desired information from the storage device used to save it.

NOTE: To exit HP Vision Field Diagnostics, click the Exit Diagnostics button at the bottom of the screen. Be sure to remove the USB flash drive or CD from the optical drive.

Downloading the latest diagnostic utility

Follow these steps to download the latest diagnostic utility:

1.Go to http://www.hp.com.

2.Select the Support & Drivers link.

3.Select the Download driver and software radio button.

4.Enter your product number (for example, 800) in the text box, and then press Enter.

5.Select your operating system.

6.Select the Diagnostic link.

7.Locate HP Vision Field Diagnostics and select Download.

8.After the .iso file is downloaded, use CD-ROM burning software to copy the .iso file to an optical medium.

Diagnostic codes and errors

This section presents diagnostic LED codes, LED color definitions, and POST error messages to help you troubleshoot problems. It includes these topics:

Topics

Diagnostic LED and audible (beep) codes on page 191

LED color definitions on page 195

POST error messages on page 196

Diagnostic LED and audible (beep) codes

This section describes the front panel LED error and operation codes as well as the audible codes that might occur before or during the POST.

ENWW Diagnostic codes and errors 191