HP Z800 Sp632up SP632UPABA, FL939UT FL939UT#ABA manual Replace the processor with a compatible one

Table 6-10POST error messages (continued)

Screen message	Probable cause	Recommended action
925—Fatal error on IOH	Fatal miscellaneous error detected on	Potential system board problem; contact HP Support.
miscellaneous	IOH core x, where x is 0 or 1.
926—Fatal error on IOH Vtd	Fatal error detected in the Intel	Potential system board problem; contact HP Support.
	Virtualization Technology.
927—Fatal error on DIMM in	Fatal multibit ECC error detected on	Replace the DIMM in the identified slot.
slot CPU X DIMM Y	the DIMM in the slot labeled CPU x
	DIMM y (where x is 0 or 1 and y is 1 -
	6), as labeled on the system board.
928—Fatal machine check		Contact HP support.
detected on CPU X
1720—SMART Hard Drive	Hard drive is about to fail. (Some hard	1. Determine if the hard drive is giving a correct error
Detect Imminent Failure	drives have a firmware patch that fixes		message.
	erroneous error messages.)	2.	Run the Drive Protection System test (if
			applicable).
		3.	Apply firmware patch (if applicable).
			See http://www.hp.com/support.
		4.	Back up contents and replace the hard drive.
1783—Fixed Disk 0/1 locked	Hard disk drive failure.	Diagnose the hard drive, and replace it if necessary.
1796—SATA Cabling Error	Missing or improperly attached cable.	Verify that a cable is attached. Reattach the cable.
1797—SATA Drivelock is not	STAT Drivelock is not supported in	Disable RAID mode, or disable SATA drivelock.
supported in RAID mode	RAID mode.
1801—Microcode Update	Unsupported processor (C0 Stepping	The microcode update failed. Check the processor
Error	or greater only).	stepping to ensure it is a supported stepping. If it is
		contact, HP Support.
1802—Processor Not	The system board does not support the	Replace the processor with a compatible one.
Supported	processor.
1803—Processor feature set	Processor feature set is insufficient for	Change the BIOS settings or upgrade the processors.
is insufficient for current	current system settings. The BIOS
system settings	settings do not match the support
	provided by the processor

1804—A processor feature and the memory configuration are incompatible

A processor feature is incompatible with the memory configuration.

Restore the previous memory configuration.

ERROR: Invalid 1394 GUID	No electronic serial number is stored	To assign a serial number , select Security >System
(Invalid electronic serial	with the system.	IDs in the Computer Setup (F10) Utility.
number)
ERROR: Invalid electronic	No electronic serial number is stored	To assign a serial number , select Security >System
serial number (no number)	with the system	IDs in the Computer Setup (F10) Utility.
ERROR: An unsupported	Unsupported processor detected.	Replace the processor.
processor is installed. System
halted
ERROR: A processor requiring	Unsupported processor detected.	Replace the processor.
too much power is installed.
System halted

200 Chapter 6 Diagnostics and troubleshooting ENWW