HP Z800 Sp632up SP632UPABA, FL939UT FL939UT#ABA manual SecurityRestore Master Boot Record

Models: FL939UT FL939UT#ABA Z800 Sp632up SP632UPABA

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Table 6-4Hard drive problems (continued)

Problem

Cause

Solution

 

 

 

Drive not found (identified).

Improper cable connection

On workstations with discreet data and power cables,

 

 

ensure that the data and power cables are securely

 

 

connected to the hard drive. (See the Hard drive section of

 

 

this guide for connection details.)

 

 

 

 

Improperly seated hard drive

On systems with blind-mate drive connections, check for

 

 

connector damage on the drive and in the chassis.

 

 

Reseat the hard drive and its carrier in the chassis to

 

 

ensure a proper connection. (See the Hard drive section of

 

 

this guide for connection details.)

 

 

 

 

 

The system might not have

1.

Run the Computer Setup (F10) Utility.

 

automatically recognized a

2.

If the system does not recognize the new device,

 

newly installed device.

 

 

 

verify that the device is listed in the Computer Setup

 

 

 

(F10) Utility.

 

 

 

If it is listed, the probable cause is a driver problem. If

 

 

 

it is not listed, the probable cause is a hardware

 

 

 

problem.

 

 

3.

If this drive is newly installed, enter Setup and try

 

 

 

adding a POST delay under Advanced>Power-On.

 

 

 

 

Drive responds slowly

Run the Computer Setup (F10) utility, and increase the

 

immediately after power-up.

POST Delay in Advanced>Power-On Options.

 

 

 

Nonsystem disk or NTLDR missing

System is trying to start from a

Remove the diskette from the drive.

message.

nonbootable diskette.

 

 

 

 

 

 

 

System is trying to start from a

1.

Insert a bootable diskette into the drive and restart the

 

damaged hard drive.

 

workstation.

 

 

2.

If the hard drive is still inaccessible and MBR Security

 

 

 

is enabled, try restoring the previously saved

 

 

 

MBR image by entering Setup and selecting

 

 

 

Security>Restore Master Boot Record.

 

 

 

 

 

System files missing or not

1.

Insert a bootable system diskette and restart.

 

properly installed.

2.

Verify that the hard drive is partitioned and formatted.

 

 

 

 

3.

Install the system files for the appropriate operating

 

 

 

system, if necessary.

Hard drive boot disabled in Computer Setup.

Run the Computer Setup (F10) Utility and enable the hard drive entry in the Storage>Boot Order list.

Workstation will not start.

Hard drive is damaged.

Replace the hard drive.

 

 

 

178 Chapter 6 Diagnostics and troubleshooting

ENWW

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HP Z800 Sp632up SP632UPABA, FL939UT FL939UT#ABA manual SecurityRestore Master Boot Record