Table 6-10POST error messages (continued)

Screen message

Probable cause

Recommended action

 

 

 

 

164—Memory Size Error

Memory configuration is incorrect.

1.

Run the Computer Setup (F10) Utility or Windows

 

 

 

operating system utilities.

 

 

2.

Verify that the memory modules are installed

 

 

 

properly.

 

 

3.

If third-party memory has been added, test the

 

 

 

memory configuration using HP memory.

 

 

4.

Verify the memory module type.

 

 

 

 

201—Memory Error

RAM failure.

1.

Run the Computer Setup (F10) utility or the

 

 

 

Windows operating system utilities.

 

 

2.

Be sure that memory and continuity modules are

 

 

 

installed correctly.

 

 

3.

Verify the memory module type.

 

 

4.

Remove and replace memory modules one at a

 

 

 

time to isolate faulty modules.

 

 

5.

Replace faulty memory modules.

 

 

6.

If the error persists after replacing memory

 

 

 

modules, replace the system board.

 

 

 

202—Memory Type Mismatch

Memory modules do not match.

Replace the memory modules with matched sets.

 

 

 

203—Memory module failed

Defective memory module.

Replace the memory module.

self-test and failing rank was

 

 

 

disabled

 

 

 

 

 

 

204—Memory module failed

Improper module load.

Reseat the memory module correctly.

and user rank was disabled

 

 

 

 

 

 

205—Memory high

Insufficient memory module cooling.

Verify that a memory module cooling fan is installed and

temperature detected

 

operating.

 

 

 

206—Memory setup invalid

Memory configured incorrectly.

Reconfigure the memory modules in the proper slots.

 

 

 

 

207—Incompatible DIMMs

DIMMs are installed that do not fulfill

1.

Verify that the memory module type matches

detected

system requirements.

 

workstation requirements.

 

 

2.

Insert the DIMM in the proper memory socket.

 

 

3.

Replace the DIMM if the problem persists.

 

 

 

208—Mismatched DIMMs

Installed DIMMs are improperly

Verify that matching DIMMs are installed.

detected

matched.

 

 

 

 

 

209—Memory warning

Incorrect memory module type in use.

Verify that the memory modules are compatible with

condition detected

 

workstation requirements.

 

 

 

 

212—Failed Processor 0

Processor has failed to initialize.

1.

Reseat the processor in its socket.

 

 

2.

If the processor does not respond, replace it.

213—Incompatible Memory

A memory module in the memory

Modules

socket identified in the error message

 

is missing critical SPD information, or

 

is incompatible with the chipset.

1.Verify the memory module type.

2.Insert the DIMM in another memory socket.

3.Replace the module with a DIM conforming to the SPD standard.

214—DIMM Configuration

DIMMs are not installed correctly (not

Warning

paired correctly).

See the service label on the workstation access panel for the correct memory configurations, and reseat the DIMMs accordingly.

ENWW

Diagnostic codes and errors 197

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