Locating HP resources | HP FL939UT FL939UT#ABA instruction

D Locating HP resources

This section provides information on the following HP resources for your workstation:

Topics

Product information on page 230

●HP Cool Tools

●Regulatory information

●Accessories

●System board

●Serial number and Certificate of Authenticity labels

●Linux

Product support on page 231

●Additional information

●Technical support

●Business Support Center

●IT Resource Center

●HP Service Center

●HP Business and IT Services

●Warranty information

Product documentation on page 232

●User and third-party documentation, and white papers

●Product notifications

●QuickSpecs

●Customer Advisories, Security Bulletins, Notices Product diagnostics on page 233

●Documentation and Diagnostics CD

●Diagnostics tools

●Audible beeps and LED code definitions

●Web-based support tools

Product updates on page 234

●Software, BIOS, and driver updates

●Operating system reinstallation

●Operating system

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HP FL939UT FL939UT#ABA, Z800 Sp632up SP632UPABA manual Locating HP resources

Contents

HP 800 Workstation Trademark Credits Copyright Information Warranty Guide topics About this guide Iv About this guide Table of contents System management Restoring the operating system Replacing components Customer self-repair Removing and installing components Removing an optical disk drive from the optical drive bay CPU Diagnostics and troubleshooting Configuring password security and resetting Cmos Configuring RAID devicesAppendix a Connector pins Appendix D Locating HP resources Appendix B System board designators Appendix C Routine Care235 System board architecture DescriptionTopics Processor technology Addition featuresMemory technology Graphics Workstation components 1Workstation component descriptions Chassis componentsDescription Front panel components Item Symbol Description2Front panel components 3Rear panel components Rear panel components Physical characteristics SpecificationsWeight Chassis Dimensions 4HP Workstation environmental specifications Environmental specificationsTemperature Humidity Altitude Shock Vibration Non-operating Power supply voltages Power supply description5Power supply source voltages Source voltage Description 6Maximum current per rail Power supply currentsVoltage rail Power consumption and heat dissipation Power supply specifications7Power supply specifications 100-240 VAC 118 VAC System fans Resetting the power supply Ensuring proper ventilation Features Topics Energy Star Qualification Accessibility EUP compliance modeEnabling EUP compliance mode Disabling EUP compliance mode Intel Turbo Boost Technology Hyper-threadingHP Cool Tools Setting up the operating system Installing or upgrading device drivers Setting up the Microsoft operating systemTransferring files and settings to your Windows workstation Installing with the HP driver CD Setting up Red Hat Enterprise Linux Installing and customizing Red Hat-enabled workstations Setting up Novell SledUpdating the workstation after first boot Upgrading the Bios Determining current Bios Upgrading device drivers Upgrading Bios Restoring the operating system Restore methods Ordering the RestorePlus! media Ordering backup software Restoring Windows VistaRestoring the operating system Restoring Windows XP Professional Creating RestorePlus! media Creating HP Backup and Recovery Hpbr media Using RestorePlus Creating restore mediaUsing Hpbr Using the recovery partition Restoring Novell Sled System management Computer Setup F10 functionality Computer Setup F10 Utility Enww Accessing the Computer Setup F10 Utility 1Computer Setup F10 Utility menu descriptions Computer Setup F10 Utility menuHeading Option Description Disable 16 is the default As a bootable device Enabled by the operating system MWAITE-AWARE OS PCI VGA HP Z600 PCI slots HP Z800 Workstation PCI slots HP Z400 Workstation PCI slots Section topics Workstation management Installing a remote system Initial workstation configuration and deployment Copying a setup configuration to a single workstation Replicating the setup Copying a setup configuration to multiple workstations Updating and managing software Altiris Client Management SolutionsHP Client Manager Software Proactive Change Notification System Software ManagerSubscribers Choice Remote ROM Flash ROM FlashHPQFlash F10 Flash Recovering the workstation from Boot Block Recovery mode FailSafe Boot Block ROM Asset tracking Workstation security Feature Purpose How it is established 2Security features overviewSata hard disk drive security DriveLock applications Using DriveLock Select SecurityDriveLock Security Enabling DriveLock Password security Entering a power-on password Establishing a power-on password using workstation setup Changing a power-on or setup password Entering a setup password National keyboard delimiter characters Deleting a power-on or setup password3National keyboard delimiter characters Language Delimiter Side access panel key lock Clearing passwordsSide access panel sensor Smart Cover Sensor optional 4Side access panel sensor protection levels Cable lock optional Setting the Side access panel sensor protection level ECC fault prediction Fault notification and recoveryDrive Protection System Thermal sensors Changing the power button configuration Dual-state power button Replacing components Enww ESD information Service considerationsGenerating static Personal grounding methods and equipment Preventing ESD equipment damage1Static shielding protection levels Method Voltage Recommended ESD prevention materials and equipment Grounding the work area Tools and software requirements Cables and connectorsSpecial handling of components Customer self-repair Lithium coin cell batteryHard drives Removing and installing components 2System board components ID Component locationsComponent Enww 3Workstation component disassembly order Disassembly order Predisassembly procedures 2Removing the cable lock Replacing components Cable lock optional Removing the side access panel Side access panelInstalling the side access panel Removing the airflow guide Airflow guide Expansion card support Installing the airflow guideRemoving the expansion card support 8Removing the expansion card support Replacing components 9Installing the expansion card support Installing the expansion card support Installing the right side panel Power supplyRemoving the power supply Right side panel Speaker Installing the power supplyRemoving the speaker Installing the speaker Side access panel sensor optionalRemoving the side access panel sensor Installing the side access panel sensor 4Workstation power connector description Power connections Front bezel Installing the front bezelRemoving the front bezel Removing the front panel I/O cable assembly Front panel I/O cable assembly Enww 5Connecting the front panel I/O cable assembly cables Installing the front panel I/O cable assembly Enww Removing the power switch cable assembly Power switch cable assembly Optical bay filler tray Installing the power switch cable assemblyRemoving a filler tray 22Removing a filler tray Replacing components 23Installing a filler tray Installing a filler tray Removing an optical disk drive from the optical drive bay Optical disk drive Enww Installing an optical disk drive in the optical drive bay Enww Blu-ray movie playback Blu-ray movie playback compatibility and update Removing the slot load optical disk drive Slot load optical disk drive optional Enww 33Removing the optical disk drive from the carrier Installing the slot load optical disk drive Enww Enww Topic Hard disk drive Removing a hard disk drive from the hard drive bay Hard disk drive cable configuration Installing a hard disk drive in the hard drive bay Installing a hard disk drive Enww Enww Removing a hard disk drive from the slot load optical bay Enww 50Removing the drive screws Enww 53Fasten the hard drive in the carrier Installing a hard disk drive in the slot load optical bay Enww Enww Enww 60Removing the drive from the ODD bay Removing a hard disk drive from the optical drive bay Enww Installing a hard disk drive in the optical drive bay Enww Installing the hard drives Installing dual SFF hard drives in the optical drive bay Enww Configuring the cabling Removing the expansion card guide/front fan holder Expansion card guide/front fan holder 73Disconnecting the fan cable Enww Installing the expansion card guide/front fan holder System fans Removing the rear system fan assembly 76Removing the rear system fans Installing the rear system fan assembly Installing a second front system fan Enww Enww Enww Removing the memory fans Memory fans Installing the memory fans Memory Dimm installation guidelines Supported Dimm configurations Bios errors and warnings Removing a Dimm Required Dimm installation order Installing a DimmSingle processor configuration Dual processor configuration Installing the Dimm Enww Expansion card slot description Expansion card slot identification6Expansion card slot description and compatibility Slot Type Mechanical Electrical 75W 150W 175W Power supply Graphics card maximum75W 150W 175W 225W Choosing an expansion card slot Removing a PCIe card PCIe card Installing a PCIe card Enww Removing a PCI card PCI card Installing a PCI card Enww Removing the CPU heatsink CPU heatsink Enww Installing the CPU heatsink Enww Removing a CPU CPU Installing a CPU Removing the system board System board Enww Installing the system board BatteryRemoving the battery 105Removing the battery Replacing components Product recycling Installing the battery Diagnostics and troubleshooting Locating ID labels Calling technical support Locating warranty information Diagnosis at startup Diagnosis guidelines Diagnosis during operation Troubleshooting checklist Troubleshooting checklist Troubleshooting a problem HP troubleshooting resources and toolsHP Help and Support Center Support Product Change Notifications Helpful hintsAt startup Customizing the monitor display During operation Solving minor problems Troubleshooting scenarios and solutions1Minor problems Problem Cause Possible Solution Testing power supply Solving power supply problemsProblem Cause Problem Cause Solution 2Power supply problems 3Diskette problems Solving diskette problemsSelect FilePropertiesTools 4Hard drive problems Solving hard drive problemsBoot in StorageBoot Order F1440 SecurityRestore Master Boot Record 5Display problems Solving display problems Support.html Select StartAll Programs AccessoriesSystem Properties 6Audio problemsFor this CD-ROM device Devices 7Printer problems Solving printer problemsDIR C\ printer port Overview Self-troubleshooting with HP Vision Field Diagnostics Locate HP Vision Field Diagnostics and select Download Downloading and accessing HP Vision Field Diagnostics Survey tab User interface Enww Test tab Enww Status tab Errors tabHistory tab Help tab Downloading the latest diagnostic utility Diagnostic codes and errorsDiagnostic LED and audible beep codes Activity Possible cause 8Diagnostic lights and audible codes Supply on page 80 for details Activity Possible cause Recommended action Red Power LED blinks nine 9LED color definitions LED color definitionsLED state LED color System status 10POST error messages Post error messagesScreen message Probable cause Recommended action Is missing critical SPD information, or If necessary, add a heatsink to the processor Screen message Probable cause Replace the processor with a compatible one Enww 1Maximum hard drives Maximum hard drive configurations Attaching Sata HDDs Configuring Sata RAID devices Configuring system Bios Creating RAID volumes Deleting RAID volumes Supported configurations Configuring SAS RAID devices SAS RAID 0 configuration SAS RAID 1 configuration SAS RAID 1E configuration Preparing to configure passwords Configuring password security and resetting Cmos Clearing and Resetting the Cmos Resetting the password jumperUsing the Cmos Button Using the Computer Setup F10 Utility to Reset Cmos Enww Workstation PS/2 mouse Pin Signal Workstation PS/2 keyboard Pin SignalWorkstation Ethernet Pin 10/100-MbSignal Workstation USB Pin Signal Workstation serial Pin SignalWorkstation IEEE-1394a Pin Signal Pin Signal 217 Sata drive Pin Signal Data Cable Power Cable Plug SAS drive Segment PinCable Receptacles DVI-I cable Pin Signal Workstation VGA Pin Signal Display port Main power cable, P1 CPU power cable, P3 Pin Signal Color Memory power cable, P2 Pin Color SignalHDD bay power cable Pin Color Signal Signal P11 Signal P10 Color Pin Graphics aux. power cables, P10, P11850W 1110W V12-G V12-G1 V12-G2 Workstation front system fan 1, P93 Pin Signal Workstation CPU fans, P70, P71 Pin SignalWorkstation front system fan 2, P94 Pin Signal Workstation rear system fans, P8 Pin Signal Workstation FDD Pin Signal Designator Silk screen Component System board designators Appendix B System board designators Cleaning the workstation case General cleaning safety precautionsCleaning the keyboard Cleaning the mouse Cleaning the monitor Locating HP resources Table D-1Product information Product informationTopic Location All Programs HP Cool Tools Table D-2Product support Product support Table D-3Product documentation Product documentationCustomer Bulletins, or Customer Notices Table D-4Product diagnostics Product diagnostics Table D-5Product updates Product updatesTaskUse Tools to view...ToolsMy Computer InformationView general system information Appendices Index Enww