Solving audio problems

 

 

 

 

Table 6-6Audio problems

 

 

 

 

 

 

 

 

Problem

Cause

Solution

 

 

 

 

 

Sound does not come out of the

Software volume control is

Double-click the Speaker icon on the taskbar and use the

 

speaker or headphones.

turned down.

volume slider to adjust the volume.

 

 

 

 

 

 

The external speakers are not

Turn on the external speakers.

 

 

turned on.

 

 

 

 

 

 

 

 

External speakers plugged into

See your sound card documentation for proper speaker

 

 

the wrong audio jack.

connection.

 

 

 

 

 

 

Digital CD audio is

Enable digital CD audio:

 

 

not enabled.

1.

From the Control Panel, select System.

 

 

 

 

 

 

2.

On the Hardware tab, select the Device Manager

 

 

 

 

button.

 

 

 

3.

Right-click the CD/DVD device and select

 

 

 

 

Properties.

 

 

 

4.

On the Properties tab, select Enable digital CD audio

 

 

 

 

for this CD-ROM device.

 

 

 

 

 

 

Headphones or devices

Turn on and use headphones or external speakers, if

 

 

connected to the line-out

connected, or disconnect headphones or external

 

 

connector have muted the

speakers.

 

 

internal speaker.

 

 

 

 

 

 

 

 

Volume is muted.

1. From the Control Panel, select Sound, Speech and

 

 

 

 

Audio Devices, and then select Sounds and Audio

 

 

 

 

Devices.

 

 

 

2.

Deselect the Mute checkbox.

 

 

 

 

 

 

Computer is in Standby mode.

Press the power button to resume from Standby mode.

 

 

 

 

 

Noise or no sound comes out of the

 

1. If you are using digital speakers that have a stereo

 

speakers or headphones.

 

 

jack and you want the system to autoswitch to digital,

 

 

 

 

use a stereo-to-mono adapter to engage the auto

 

 

 

 

sense feature, or use multimedia device properties

 

 

 

 

to switch the audio signal from analog to digital.

 

 

 

2.

If the headphones have a mono jack, use the

 

 

 

 

multimedia device properties to switch the system to

 

 

 

 

analog out.

 

 

 

 

NOTE: If you set digital as the Output Mode, the

 

 

 

 

internal speaker and external analog speakers no

 

 

 

 

longer output audio until you switch back to an auto

 

 

 

 

sense or analog mode.

 

 

 

 

If you set analog as the Output Mode, external digital

 

 

 

 

speakers do not function until you change the output

 

 

 

 

mode back to an auto-sense or digital mode.

 

 

 

 

 

Sound occurs intermittently.

Processor resources are being

Shut down all open processor-intensive applications.

 

 

used by other open

 

 

 

 

applications.

 

 

Workstation appears to be locked The hard disk might be full. up while recording audio.

1.Before recording, be sure there is enough free space on the hard disk.

2.Try recording the audio file in a compressed format.

ENWW

Troubleshooting scenarios and solutions 181

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HP FL939UT FL939UT#ABA, Z800 Sp632up SP632UPABA manual 6Audio problems, Properties, For this CD-ROM device, Devices