To test the power supply:

1.Unplug the AC power.

2.Remove the power supply.

3.Plug in AC power and verify the following:

If the green BIST LED on the rear of the workstation is illuminated and the fan is spinning, the power supply is functional.

If the green BIST LED is not illuminated or the fan is not spinning, replace the power supply.

See the Rear panel components section of this service guide to locate the BIST LED on this workstation.

Table 6-2Power supply problems

Problem

Cause

Solution

 

 

 

Power supply shuts down

Power supply fault.

Replace the power supply.

intermittently.

 

 

 

 

 

 

 

Workstation powers off and the

Processor thermal protection

1.

Ensure that the workstation air vents are not blocked.

Power LED flashes red 2 times

is activated.

2.

Open the access panel and press the workstation

(once every second), followed by a

 

A fan might be blocked or not

 

power button.

2-second pause.

turning.

 

 

 

3.

Verify that the system fan is running.

 

OR

 

4.

Verify that the processor heatsink fan spins.

 

The processor heatsink fan

 

 

If the heatsink fan is not spinning, verify that the fan

 

assembly is not properly

 

 

 

cable is plugged into the system board connector.

 

attached to the processor.

 

 

 

Verify that the fan is properly seated.

 

 

 

 

 

5.

Replace the processor heatsink.

Power LED flashes red (once every 2 seconds).

Power failure (power supply is 1.

Determine whether a device is causing the problem

overloaded).

by performing the following:

 

a.

Disconnect AC power.

 

b.

Remove all attached devices.

 

c.

Power on the workstation.

 

If the system enters the POST, perform the following:

 

a.

Power off the workstation.

 

b.

Replace one device at a time and repeat this

 

 

procedure until a failure occurs.

ENWW

Troubleshooting scenarios and solutions 175

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HP FL939UT FL939UT#ABA, Z800 Sp632up SP632UPABA manual 2Power supply problems, Problem Cause Solution