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HP Z800 Sp632up SP632UPABA, FL939UT FL939UT#ABA manual Enww

Models: FL939UT FL939UT#ABA Z800 Sp632up SP632UPABA

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●Miscellaneous — List any devices or data that doesn't belong to any other Category.

●Processors - Shows system processors.

●Storage — Shows mass storage devices such as floppy drives, optical drives, SATA, SAS hard disk drives and controllers, as well as any RAID arrays.

●System — Shows information about motherboard devices such as fans and cables.

186 Chapter 6 Diagnostics and troubleshooting

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HP Z800 Sp632up SP632UPABA, FL939UT FL939UT#ABA manual Enww

Contents

HP 800 Workstation Copyright Information Warranty Trademark CreditsAbout this guide Guide topicsIv About this guide Table of contents Restoring the operating system System managementReplacing components Customer self-repair Removing and installing components Removing an optical disk drive from the optical drive bay Diagnostics and troubleshooting CPUConfiguring RAID devices Configuring password security and resetting CmosAppendix a Connector pins Appendix B System board designators Appendix C Routine Care Appendix D Locating HP resources235 Description System board architectureTopics Memory technology Addition featuresProcessor technology GraphicsWorkstation components Chassis components 1Workstation component descriptionsDescription Item Symbol Description Front panel components2Front panel components Rear panel components 3Rear panel componentsWeight SpecificationsPhysical characteristics Chassis DimensionsTemperature Humidity Altitude Shock Vibration Environmental specifications4HP Workstation environmental specifications Non-operating5Power supply source voltages Power supply descriptionPower supply voltages Source voltage DescriptionPower supply currents 6Maximum current per railVoltage rail 7Power supply specifications Power supply specificationsPower consumption and heat dissipation 100-240 VAC 118 VACResetting the power supply System fansFeatures Ensuring proper ventilationTopics Energy Star Qualification Enabling EUP compliance mode EUP compliance modeAccessibility Disabling EUP compliance modeHyper-threading Intel Turbo Boost TechnologyHP Cool Tools Setting up the operating system Setting up the Microsoft operating system Installing or upgrading device driversTransferring files and settings to your Windows workstation Setting up Red Hat Enterprise Linux Installing with the HP driver CDUpdating the workstation after first boot Setting up Novell SledInstalling and customizing Red Hat-enabled workstations Upgrading the BiosDetermining current Bios Upgrading Bios Upgrading device driversRestore methods Restoring the operating systemOrdering backup software Restoring Windows Vista Ordering the RestorePlus! mediaRestoring the operating system Creating RestorePlus! media Restoring Windows XP ProfessionalCreating HP Backup and Recovery Hpbr media Using Hpbr Creating restore mediaUsing RestorePlus Using the recovery partitionRestoring Novell Sled System management Computer Setup F10 Utility Computer Setup F10 functionalityEnww Accessing the Computer Setup F10 Utility Computer Setup F10 Utility menu 1Computer Setup F10 Utility menu descriptionsHeading Option Description Disable 16 is the default As a bootable device Enabled by the operating system MWAITE-AWARE OS PCI VGA HP Z800 Workstation PCI slots HP Z600 PCI slotsHP Z400 Workstation PCI slots Workstation management Section topicsInitial workstation configuration and deployment Installing a remote systemReplicating the setup Copying a setup configuration to a single workstationCopying a setup configuration to multiple workstations Altiris Client Management Solutions Updating and managing softwareHP Client Manager Software System Software Manager Proactive Change NotificationSubscribers Choice ROM Flash Remote ROM FlashHPQFlash F10 Flash FailSafe Boot Block ROM Recovering the workstation from Boot Block Recovery modeWorkstation security Asset tracking2Security features overview Feature Purpose How it is establishedSata hard disk drive security Using DriveLock DriveLock applicationsEnabling DriveLock Select SecurityDriveLock SecurityPassword security Establishing a power-on password using workstation setup Entering a power-on passwordEntering a setup password Changing a power-on or setup password3National keyboard delimiter characters Deleting a power-on or setup passwordNational keyboard delimiter characters Language DelimiterSide access panel sensor Smart Cover Sensor optional Clearing passwordsSide access panel key lock 4Side access panel sensor protection levelsSetting the Side access panel sensor protection level Cable lock optionalDrive Protection System Fault notification and recoveryECC fault prediction Thermal sensorsDual-state power button Changing the power button configurationReplacing components Enww Service considerations ESD informationGenerating static 1Static shielding protection levels Preventing ESD equipment damagePersonal grounding methods and equipment Method VoltageGrounding the work area Recommended ESD prevention materials and equipmentCables and connectors Tools and software requirementsSpecial handling of components Lithium coin cell battery Customer self-repairHard drives Removing and installing components Component locations 2System board components IDComponent Enww Disassembly order 3Workstation component disassembly orderPredisassembly procedures Cable lock optional 2Removing the cable lock Replacing componentsSide access panel Removing the side access panelInstalling the side access panel Airflow guide Removing the airflow guideInstalling the airflow guide Expansion card supportRemoving the expansion card support 8Removing the expansion card support Replacing components Installing the expansion card support 9Installing the expansion card supportRemoving the power supply Power supplyInstalling the right side panel Right side panelInstalling the power supply SpeakerRemoving the speaker Side access panel sensor optional Installing the speakerRemoving the side access panel sensor Installing the side access panel sensor Power connections 4Workstation power connector descriptionInstalling the front bezel Front bezelRemoving the front bezel Front panel I/O cable assembly Removing the front panel I/O cable assemblyEnww Installing the front panel I/O cable assembly 5Connecting the front panel I/O cable assembly cablesEnww Power switch cable assembly Removing the power switch cable assemblyInstalling the power switch cable assembly Optical bay filler trayRemoving a filler tray 22Removing a filler tray Replacing components Installing a filler tray 23Installing a filler trayOptical disk drive Removing an optical disk drive from the optical drive bayEnww Installing an optical disk drive in the optical drive bay Enww Blu-ray movie playback compatibility and update Blu-ray movie playbackSlot load optical disk drive optional Removing the slot load optical disk driveEnww 33Removing the optical disk drive from the carrier Installing the slot load optical disk drive Enww Enww Hard disk drive TopicRemoving a hard disk drive from the hard drive bay Installing a hard disk drive in the hard drive bay Hard disk drive cable configurationInstalling a hard disk drive Enww Enww Removing a hard disk drive from the slot load optical bay Enww 50Removing the drive screws Enww Installing a hard disk drive in the slot load optical bay 53Fasten the hard drive in the carrierEnww Enww Enww Removing a hard disk drive from the optical drive bay 60Removing the drive from the ODD bayEnww Installing a hard disk drive in the optical drive bay Enww Installing dual SFF hard drives in the optical drive bay Installing the hard drivesEnww Configuring the cabling Expansion card guide/front fan holder Removing the expansion card guide/front fan holder73Disconnecting the fan cable Enww Installing the expansion card guide/front fan holder Removing the rear system fan assembly System fansInstalling the rear system fan assembly 76Removing the rear system fansInstalling a second front system fan Enww Enww Enww Memory fans Removing the memory fansInstalling the memory fans Dimm installation guidelines Supported Dimm configurations MemoryBios errors and warnings Removing a Dimm Single processor configuration Installing a DimmRequired Dimm installation order Dual processor configurationInstalling the Dimm Enww 6Expansion card slot description and compatibility Expansion card slot identificationExpansion card slot description Slot Type Mechanical ElectricalPower supply Graphics card maximum 75W 150W 175W75W 150W 175W 225W Choosing an expansion card slot PCIe card Removing a PCIe cardInstalling a PCIe card Enww PCI card Removing a PCI cardInstalling a PCI card Enww CPU heatsink Removing the CPU heatsinkEnww Installing the CPU heatsink Enww CPU Removing a CPUInstalling a CPU System board Removing the system boardEnww Battery Installing the system boardRemoving the battery 105Removing the battery Replacing components Installing the battery Product recyclingDiagnostics and troubleshooting Calling technical support Locating ID labelsLocating warranty information Diagnosis guidelines Diagnosis at startupTroubleshooting checklist Diagnosis during operationTroubleshooting checklist HP Help and Support Center HP troubleshooting resources and toolsTroubleshooting a problem SupportHelpful hints Product Change NotificationsAt startup During operation Customizing the monitor display1Minor problems Troubleshooting scenarios and solutionsSolving minor problems Problem Cause Possible SolutionSolving power supply problems Testing power supplyProblem Cause 2Power supply problems Problem Cause SolutionSolving diskette problems 3Diskette problemsSelect FilePropertiesTools Boot in StorageBoot Order Solving hard drive problems4Hard drive problems F1440SecurityRestore Master Boot Record Solving display problems 5Display problemsSelect StartAll Programs AccessoriesSystem Support.htmlFor this CD-ROM device 6Audio problemsProperties DevicesSolving printer problems 7Printer problemsDIR C\ printer port Self-troubleshooting with HP Vision Field Diagnostics OverviewDownloading and accessing HP Vision Field Diagnostics Locate HP Vision Field Diagnostics and select DownloadUser interface Survey tabEnww Test tab Enww Errors tab Status tabHistory tab Help tab Diagnostic codes and errors Downloading the latest diagnostic utilityDiagnostic LED and audible beep codes 8Diagnostic lights and audible codes Activity Possible causeActivity Possible cause Recommended action Supply on page 80 for detailsRed Power LED blinks nine LED color definitions 9LED color definitionsLED state LED color System status Post error messages 10POST error messagesScreen message Probable cause Recommended action Is missing critical SPD information, or If necessary, add a heatsink to the processor Screen message Probable cause Replace the processor with a compatible one Enww Maximum hard drive configurations 1Maximum hard drivesConfiguring Sata RAID devices Attaching Sata HDDsConfiguring system Bios Creating RAID volumes Deleting RAID volumes Configuring SAS RAID devices Supported configurationsSAS RAID 0 configuration SAS RAID 1 configuration SAS RAID 1E configuration Configuring password security and resetting Cmos Preparing to configure passwordsResetting the password jumper Clearing and Resetting the CmosUsing the Cmos Button Using the Computer Setup F10 Utility to Reset Cmos Enww Workstation PS/2 keyboard Pin Signal Workstation PS/2 mouse Pin SignalWorkstation Ethernet Pin 10/100-MbSignal Workstation IEEE-1394a Pin Signal Workstation serial Pin SignalWorkstation USB Pin Signal Pin SignalSata drive Pin Signal Data Cable Power Cable 217Cable SAS drive Segment PinPlug ReceptaclesWorkstation VGA Pin Signal DVI-I cable Pin SignalMain power cable, P1 Display portMemory power cable, P2 Pin Color Signal CPU power cable, P3 Pin Signal ColorHDD bay power cable Pin Color Signal 850W 1110W Graphics aux. power cables, P10, P11Signal P11 Signal P10 Color Pin V12-G V12-G1 V12-G2Workstation front system fan 2, P94 Pin Signal Workstation CPU fans, P70, P71 Pin SignalWorkstation front system fan 1, P93 Pin Signal Workstation rear system fans, P8 Pin SignalWorkstation FDD Pin Signal System board designators Designator Silk screen ComponentAppendix B System board designators General cleaning safety precautions Cleaning the workstation caseCleaning the keyboard Cleaning the monitor Cleaning the mouseLocating HP resources Topic Location Product informationTable D-1Product information All Programs HP Cool ToolsProduct support Table D-2Product supportProduct documentation Table D-3Product documentationCustomer Bulletins, or Customer Notices Product diagnostics Table D-4Product diagnosticsTaskUse Tools to view...ToolsMy Computer Product updatesTable D-5Product updates InformationView general system informationIndex AppendicesEnww