Print quality problems

Problem

Solution

 

 

 

 

Light or blurred characters.

Check Ink Level View as described in "Ink level view" on page 8.4. If the

 

printer cartridge has completely run out, Ink Low. Install new ink cartridge is dis-

 

played. To install a new print cartridge, see "Replacing the print cartridge"

 

on page 8.3. Make sure the print cartridge is installed correctly. To clean

 

the print cartridge, see "Cleaning the cartridge" on page 8.5.

 

 

Smudged or dark characters.

Make sure the paper is straight and unwrinkled. Let ink dry before

 

handling the paper. To clean the print cartridge, see "Cleaning the car-

 

tridge" on page 8.5.

 

 

Characters with white lines.

If Ink Low. Install new ink cartridge is displayed, install a new print cartridge as

 

described in "Replacing the print cartridge" on page 8.3. Remove and rein-

 

stall the print cartridge. Clean the print cartridge (see "Cleaning the car-

 

tridge" on page 8.5.)

 

 

Improperly formed or misaligned

Clean the print cartridge (see "Cleaning the cartridge" on page 8.5.)

characters.

 

 

 

Abnormal black horizontal lines

Clean the cartridge carrier (see "Cleaning the cartridge carrier contacts" on

 

page 8.6.)

 

 

Paper feeding problems

Problem

Solution

 

 

 

 

Paper is jammed during

Clear paper jam as described in "Paper jams during printing" on page 8.11.

printing.

 

 

 

Paper sticks together.

You can load up to 50 sheets in the ASF (Automatic Sheet Feeder).

 

Check if you overloaded. Humid conditions may cause some paper to stick together.

 

 

Paper fails to feed.

Remove any obstructions inside the printer.

 

 

Multiple sheets of paper

When loading paper, do not force the paper down into the printer. If multiple sheets have

feed.

caused a paper jam, clear the paper jam. (see "Paper jams during printing" on page 8.11.)

 

 

Paper skews or buckles in

ASF can hold up to 50 sheets. Make sure the paper guides do not cause the paper to bow in

the automatic sheet

the bin. When loading paper, do not force it down into the printer.

feeder.

 

 

 

8.10

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Samsung SF-360 Series manual Print quality problems, Paper feeding problems