| Symptoms | Troubleshooting |
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Media Play | I hear no sound when playing a video file from | Check the audio format of the video file. |
Function | my USB storage device. | Sound is not available for |
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| etc. |
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| Convert the audio format into a supported format using a video |
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| converter. |
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| The subtitle is not displayed for video that is | Press the [MEDIA.P] button on the screen where video is |
| being played. | being played and check if <Subtitle Setting> is set to <On>. |
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| To view video with the subtitle function on, the video file must |
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| contain an external subtitle file. |
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| For the subtitle file formats supported, please refer to the |
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| Supported File Formats" section. |
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| The subtitle file must be located in the same folder as the video |
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| file. |
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| The <Media Play> function doesn't work. | Reset the <Media Play> mode by pressing the [MENU] button |
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| and selecting <Setup>→<Reset>→<Media Play>→<Recovery |
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| Mode>. |
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| If the problem persists, download the latest version of firmware |
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| onto your USB device, connect the USB device to the projector |
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| and run <Setup>→<Reset>→<Media Play>→<System |
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| Reset>. |
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| The latest version of firmware can be downloaded from |
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| "http://www.samsung.com/". |
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| Name of a folder or a file and document con- | This can happen when the language of the folder or file differs |
| tents are distorted. | from the language you selected as the display language for the |
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| product. |
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| Change to the proper language in <Option>→<Language> on |
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| the Screen Adjustment menu by pressing [MENU] button. |
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| A file can not be opened. | Files that have a format not supported by the product or that |
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| have security settings might not open. Check the file format in |
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| The font of documents look different from the | This product supports one font. Documents written in other |
| original one. | fonts are converted into the supported font and displayed. |
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| The connected USB doesn't work. | Check that USB is connected to USB jack properly. If the con- |
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| nection is good, the USB icon appears at the right upper part of |
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| <Media Play> screen. |
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| Damaged USB devices can not connect and will malfunction. |
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| Try the USB again after formatting or other USB device. |
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| Refer to |
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| Precautions" before operating the USB. |
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| Files are not copied even though there is | Available space could be smaller than the files you intend to |
| enough space in the internal memory. | copy, delete other files and try to copy.(Available storage |
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| capacity is 59MB) |
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Troubleshooting |
