Downloading the Applications
STEP 1 - Download and install Sansa Firmware Updater
Connect your player to your computer. The Sansa Firmware Updater should launch automatically.
1a. ALTERNATIVELY: On a Windows® PC, Click Start then go to Programs > SanDisk > Sansa Updater > Sansa Updater to run the installer manually.
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STEP 2 - Download and install the Sansa Media Converter application
Click to select the Sansa Media Converter check box, and then click Download Now.
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