Troubleshooting
Before seeking repair service, please review the following points first. If the trouble persists, contact your local sales agent or installer.
Symptom |
| Items to Be Checked | |
| • Is the coaxial cable connected securely? | ||
| • | Is lighting appropriate? | |
| • | Did you uncap the lens? | |
| • Is the setting for the Auto Iris switching correct? | ||
No images |
| (See page 8) | |
available: | • | Is power supplied? (See page 9) | |
| • Are power supply and voltage appropriate? | ||
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| (See page 9) | |
| • Are switch settings for DC and VIDEO correct? | ||
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| (See page 8) | |
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Distorted | • Is sync adjusted by the line lock? (See page 18) | ||
images: | |||
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| • Is the focus of the lens adjusted? | ||
| • Is the flange back adjusted? (See page 12) | ||
| • Is the lens transparent without blur? (Use | ||
Unclear |
| commercial cleaning paper and liquid to wipe | |
| out.) | ||
images: |
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• Is the iris adjusted? (For AI or EI, see page 19 or | |||
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| 21 respectively.) | |
| • Is sensitivity increased to adapt dark | ||
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| environment? (See page 28) | |
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Unrecognizable |
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subject in the | • | Is backlight correction specified? (See page 22) | |
backlight: |
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Poor color | • Is white balance adjusted? (See page 34) | ||
images: | |||
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Symptom |
| Items to Be Checked | |
Distorted |
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picture after |
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switching from | • Is “ON” specified for “BURST”? | ||
color to | |||
| (See pages 31, 33) | ||
monochrome |
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mode of DAY/ |
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NIGHT: |
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Inappropriate | • | Did you try Gamma value adjustment? | |
contrast or | |||
| (See page 46) | ||
outline of |
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• | Is the aperture adjusted? (See page 47) | ||
images: | |||
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Frequent false |
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detection by | • | Is detection sensitivity adjusted? (See page 38) | |
Motion Sensor: |
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