Troubleshooting
STATUS | Mode | Description | Cause | Remedy | |
(LED) |
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Light (Red) | All | Low battery | Battery charge level is low. | Recharge the battery | |
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Blink (Red) | Online | Error in | Interface module error | Replace the board | |
every 2s |
| Bluetooth or | (Bluetooth, wireless LAN) |
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| WLAN card |
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Light (Red) | After | 1 Program | Flash ROM read/write | 1 Replace Flash | |
| Power | illegal | error has occurred | ROM* | |
| On | error |
| 2 Retry downloading | |
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| 2 Flashrom- |
| program* | |
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| error |
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Blink | Online | Head error | Head wiring is | Replace the head* | |
(Green- |
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| disconnected |
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ÌRed) every |
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2s |
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Blink (Red) | Online | Cover open | 1 Cover is not locked | 1 Lock the cover | |
every |
| Paper End | 2 | 2 Adjust sensor level* | |
0.5s |
| Sensor | malfunctioning |
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| error | 1 Paper is not present | 1 Load paper | |
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| 1 Wrong sensor level | 1 Adjust sensor level* | |
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| 2 Wrong sensor type | 2 Set correct sensor | |
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| 3 Paper skew | type | |
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| 3 Reload paper | |
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Blink | Online | Buffer | Insufficient space in | Stop sending data | |
(Green) at | (Printing | Receive Buffer area | from the host and | ||
0.5s | or receiv- |
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| wait till the buffer | |
intervals | ing data) |
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| becomes empty. | |
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| Resume sending | |
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| data. | |
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Blink | All | Sleep mode | Not in error. Low power | Clear this mode by | |
(Green) | modes |
| consumption mode is | receiving data, press- | |
every 4s |
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| active | ing a key, opening or | |
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| closing the cover. | |
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Blink | All | Head over- | When print head is hotter | Cleared when the | |
modes | heat | than 70°C the print head | head temperature | ||
| protection | overheat protection feature | drops to 50°C | ||
every 1s |
| feature | is activated. Not in error. |
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* Contact your nearest dealer or SATO representative for support
