Troubleshooting6-2
* Contact your nearest dealer or SATO representative fo r sup port
STATUS
(LED)
Mode Description Cause Remedy
Light (Red) All
modes Low battery Battery charge level is low. Recharge the battery
Blink (Red)
every 2s Online Error in
Bluetooth or
WLAN card
Interface module error
(Bluetooth, wireless LAN) Replac e the board
Light (Red) After
Power
On
1 Program
illegal
error
2 Flashrom-
error
Flash ROM read/write
error has occurred
1 Replace Flash
ROM*
2 Retry downloading
program*
Blink
(Green-
ÌRed) every
2s
Online Head error Head wiring is
disconnected Replace the he ad*
Blink (Red)
every
0.5s
Online Cover open
Paper End
Sensor
error
1 Cover is not locked
2 Cover-open/close sensor
malfunctioning
1 Paper is not present
1 Wrong sensor level
2 Wrong sensor type
3 Paper skew
1 Lock the cover
2 Adjust sensor level*
1 Load paper
1 Adjust sensor level*
2 Set correct sensor
type
3 Reload paper
Blink
(Green) at
0.5s
intervals
Online
(Printing
or receiv-
ing data)
Buffer
near-full Insufficient space in
Receive Buffer area Stop sending data
from the host and
wait till the buffer
becomes empty.
Resume sending
data.
Blink
(Green)
every 4s
All
modes Sleep mode Not in error. Low power
consumption mode is
active
Clear this mode by
receiving data, press-
ing a key, opening or
closing the cover.
Blink
(Green->off-
>Red->off)
every 1s
All
modes Head over-
heat
protection
feature
When print head is hotter
than 70°C the print head
overheat protection feat ure
is activated. Not in error.
Cleared when the
head temperature
drops to 50°C