A P P E N D I X
C
H E L P
This Chapter provides customer support information, as well as a list of frequently
asked questions, technical specifications, and the product warranty.
The chart below will help you solve common challenges with your
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| “customerservice@sensoryscience.com” |
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| Web: | “www.govideo.com” or |
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| “www.sensoryscience.com” |
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SYMPTOM |
| SOLUTION(S) | ||
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No picture. |
| • Press TV/VCR until VCR indicator lights on front | ||
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| panel display. | |
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| • Set RF Output to channel 4; see page 36. | |
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Poor picture quality. |
| • Set RF Output to channel 4; see page 36. | ||
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| • Adjust tracking with AUTO and TRK up/down keys. | |
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| • Clean video heads with | |
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| tape. | |
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Remote not working. |
| • Remove all obstacles and point directly at VCR. | ||
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| • Make sure batteries are fresh and properly installed. | |
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| • Press VCR key. Note: If you press TV key by acci- | |
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| dent, remote will only operate TV. | |
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Remote won’t operate TV. |
| • Program the remote control for your brand of TV; | ||
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| see page 4. | |
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| • Press the TV key. | |
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| • Remote control doesn’t operate every TV function. | |
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| Some TV brands only respond to limited number of | |
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| functions. | |
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• Turn power off, then turn power on again. | ||||
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| • Inspect tape slots for foreign objects. | |
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VCR doesn’t work. |
| • Unplug VCR for 10 seconds, then plug it in again. | ||
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| • If still doesn’t work, unplug VCR for at least 15 | |
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| minutes, then plug it in again. Note: If the clock is | |
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| still set, you haven’t unplugged it long enough. | |
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| • If still doesn’t work, VCR must be serviced by an | |
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| authorized service center. | |
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Cannot record from cable box. | • Set VCR to cable box output channel 2, 3 or 4, then | |||
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| select desired channel on cable box. | |
T R O U B L E S H O O T I N G
Appendix C - Help
51
