Paper is not Fed into the Printer (part 1)
Troubleshooting
If you encounter paper loading problems, refer to the check list below.
Reference:Paper Jam
CHECK1 Is there too much paper in the paper tray?
Paper tray can hold up to 150 sheets of 20 lbs. (75g/m2) plain paper. Be sure to keep total thickness of the loaded paper stack below 0.59" (15mm). The bypass tray can hold 1 sheet of paper only. If too much paper is loaded into the paper tray, paper supply problems will occur. Remove some of the paper from the paper tray.
CHECK2 Is the top of the following paper fed into the printer?
If overlapping pieces of paper are supplied to the printer, paper supply problems will occur. Fan the paper before loading into the printer.
CHECK3 Is the paper guide correctly adjusted to fit the paper?
If the width of the guide is set too narrow, a paper supply problem will occur. If the width of the guide is set too wide, printout will be skewed. Ensure that the guide is adjusted correctly to the paper.
CHECK4 Is the bypass tray and the paper knob set to the appropriate position for thick paper?
When loading thick paper through the bypass tray, open the bypass tray until it reaches position 2 (the tray has two positions), and turn the paper knob to (
) direction.
CHECK5 | Is the loaded paper too thick or too thin? | |
| Use only paper that meets SHARP specifications for | |
| weight as shown below. | |
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Type |
| Specifications |
Paper |
| 16 lbs. to 110 lbs. index |
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| (60g/m2 to 200g/m2) |
Banner |
| 20 lbs. (75g/m2) |
Envelope |
| 20 lbs. to 24 lbs. |
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| (75g/m2 to 90g/m2) |
Card |
| 110 lbs. index (110g/m2 to 200g/m2) |
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| Max. thickness: 0.012" (0.3mm) |
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CHECK6 | Trouble feeding stiff envelope or heavy | |
| paper? | |
| Feed them one at a time through the bypass. | |
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How to Use the |
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| Printer Properties |
| Maintenance | Troubleshooting | |||
Online Manual |
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