Faint, Uneven or Smeared Print Output
Troubleshooting
If the print output is faint or uneven | If the print output is smeared |
If print output is faint or uneven, refer to checks 1 to 3 below for possible remedies.
CHECK1 Has the paper been inserted into the printer with the print side facing the right way? Some types of paper have only one printable side. Print quality will suffer if paper is loaded in the tray with the print side facing the wrong way.
CHECK2 Has the printer driver been specified to suit both paper and the print job?
Open the setup screen of "Print" from the "File" menu of your application to make sure the following two points.
1 Is the paper specified in the "Print" dialog box the same as that loaded in the tray?
Switch the menu shown on the screen to "Paper" to make sure that the value for the "Media Type" is the same one to
2 the loaded paper.
Is the print quality setting in the "Print" dialog box set to "Draft"?
Ensure the selected print quality on the "Advanced" menu. If "Draft" is selected for "Print Quality", the print quality will be degraded even though the print speed will be high. Specify another setting, and then print again.
First turn the paper knob to the (
) direction and print again. If the print output is still smeared,
CHECK1 Is the paper too thick or too thin?
Only paper weighing from 16 lbs. to 110 lbs. index (60g/m2 to 200g/m2) can be used for printing.
CHECK2 Did you set sufficient margins in the paper settings of your application?
If the margins are set outside of the quality guaranteed area, smudges or smears may appear at the upper and lower edges of the paper.
Set margins from your application to fit within the quality guaranteed area.
Reference:Quality guaranteed area
CHECK3 Did you get a clear result for your test page? Make sure that the test page can be clearly printed. To print the test page, select "Print" from the "File" menu of your application, click the "Maintenance" button, and then click the "Start" button of "Test print head".
Reference:Test Print Head
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