Sharp AR-C260, AR-C260M Check, Problem, Solution or cause

TROUBLESHOOTING

Problems related to general functions of the machine are described in this section. For problems related specifically to copying, see page 7-4.For problems related to network scanner functions, see the operation manual for that function. For problems related to the saddle stitch finisher refer to page 3-12of this manual. Problems are not always due to machine failure and in many cases can be easily resolved by following the solutions in the table below. If it is determined that service is required, turn the power switch off, unplug the power cord and request service.

If the message "CALL FOR SERVICE. CODE:**-**" appears in the touch panel, turn off the main switch, wait about 10 seconds, and then turn the main switch back on. If the message still appears after turning the switch off and on several times, it is likely that a failure has occurred to be required service. In this event, stop using the machine, unplug the power cord, and contact your Sharp dealer.

Note : Letters and numbers appear in "**-**" above. When you contact your Sharp dealer, please tell your dealer what letters and numbers appear.

Problem			Check	Solution or cause
			Printer plugged in?	Plug the printer into a grounded outlet.
			Main power switch on?	Turn on the main power switch.
				The printer is warming up. (Warm-up time is
			READY indicator off?	approximately 99 seconds.) Wait until the
				READY indicator lights up.
			Message indicating need to load paper	Load paper. (page 2-2)
			displayed?
The machine does
			Message indicating need to replace the	Replace the toner cartridge.(page 2-15)
not operate.
			toner cartridge displayed?
			Message indicating a paper misfeed	Remove misfed paper. (page 2-18)
			displayed?
				Turn off the main switch, wait about 10 seconds,
			A message appears saying that the	and then turn on the switch again. If the same
			power must be turned off and then	message appears after turning the main switch off
			turned on.	and on several times, it is possible that the machine
				needs service. In this event, contact your dealer.
Copying/printing		is	A message appears saying that this type	Two-sided printing is not possible on special
			of paper cannot be used for two-sided	paper. Use paper that can be used for automatic
not possible
			copying.	two-sided printing. (page 2-10)
Incorrect	bypass		Incorrect display of paper sizes 12" x 18",	When loading sizes 12" x 18", 11" x 17", 8-1/2" x
			11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8-1/2"	14", 8-1/2" x 13", 8-1/2" x 11"R, A3W, A3, B4, or
tray paper size
			x 11"R, A3W, A3, B4, or A4R only.	A4R, be sure to open the tray extension.
Copying/printing on			The number of sheets placed on the bypass	Do not place more than the maximum number of
paper	from	the	tray exceeds the maximum number.	sheets.
bypass	tray	is
			The bypass guide is not adjusted to the	Adjust the bypass guide to the size of the loaded
skewed			size of the loaded paper.	paper.
			The paper size and paper type have not	Be sure to set the paper size and paper type
				when using special size or special type papers.
			been set.
Paper	from	the		(page 2-12)
bypass	tray		The number of sheets placed on the bypass	Do not place more than the maximum number of
misfeeds			tray exceeds the maximum number.	sheets.
			The bypass guide is not adjusted to the	Adjust the bypass guide to the size of the loaded
			size of the loaded paper.	paper.
Printing	stops		If too many pages collect on the output
			tray, the tray full sensor activates and	Remove the paper from the output tray.
before the job		is
			stops printing.
finished
			You have run out of paper.	Load paper. (page 2-2)
Smudges on printed			Does a message appear indicating the	Please contact the your dealer as soon as
sheets			need for maintenance?	possible.
Color	deviations		When printing in color, character and color	Perform color registration as explained on pages
occur.			deviations appear.	10 and 11 of the key operator's guide.

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