Problems and Solutions

Dialling and transmission problems

Problem

 

Solution

 

 

 

 

No dial tone when you

•

Make sure the handset cord is connected to the

pick up the handset or

 

correct socket. See Connecting the handset on

press the

 

key.

 

page 10.

 

 

 

 

 

 

 

 

 

Dialling is not possible.

•

Make sure the power cord is properly plugged into

 

 

 

 

a power outlet.

 

 

 

•

Make sure that the telephone line is properly

 

 

 

 

connected to both the TEL. LINE socket and the

 

 

 

 

wall socket.

 

 

 

•

Make sure that the fax machine is set to the correct

 

 

 

 

dialling mode for your telephone line. See Dial

 

 

 

 

mode on page 11.

 

 

 

 

The power is on, but no

•

Make sure that the receiving machine has paper.

transmission takes place.

 

 

 

 

 

•

Make sure that the telephone line cord is plugged

 

 

 

 

into the TEL. LINE socket, and not the TEL. SET

 

 

 

 

socket.

 

 

 

•

If the receiving machine is in manual mode with no

 

 

 

 

attendant, reception will not be possible.

 

 

 

•

Check the display for error messages.

 

 

 

•

Pick up the handset and check for a dial tone.

 

 

 

 

Nothing is printed at the

•

Make sure that the document for transmission is

receiving end.

 

placed face down in the feeder.

 

 

 

 

A distorted image is

•

Noise on the telephone line may cause distortion.

received at the other end.

 

Try sending the document again.

 

 

 

•

Make a copy of the document on your fax machine.

 

 

 

 

If the copy is also distorted, your fax machine may

 

 

 

 

need service.

 

 

 

 

 

9. Trouble- shooting

69

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Sharp FO-P600 operation manual Dialling and transmission problems, Problems and Solutions