Problems and Solutions

Dialling and transmission problems

Problem

 

Solution

 

 

 

 

No dial tone when you

Make sure the handset cord is connected to the

pick up the handset or

 

correct socket. See Connecting the handset on

press the

 

key.

 

page 10.

 

 

 

 

 

 

 

 

 

Dialling is not possible.

Make sure the power cord is properly plugged into

 

 

 

 

a power outlet.

 

 

 

Make sure that the telephone line is properly

 

 

 

 

connected to both the TEL. LINE socket and the

 

 

 

 

wall socket.

 

 

 

Make sure that the fax machine is set to the correct

 

 

 

 

dialling mode for your telephone line. See Dial

 

 

 

 

mode on page 11.

 

 

 

 

The power is on, but no

Make sure that the receiving machine has paper.

transmission takes place.

 

 

 

 

 

Make sure that the telephone line cord is plugged

 

 

 

 

into the TEL. LINE socket, and not the TEL. SET

 

 

 

 

socket.

 

 

 

If the receiving machine is in manual mode with no

 

 

 

 

attendant, reception will not be possible.

 

 

 

Check the display for error messages.

 

 

 

Pick up the handset and check for a dial tone.

 

 

 

 

Nothing is printed at the

Make sure that the document for transmission is

receiving end.

 

placed face down in the feeder.

 

 

 

 

A distorted image is

Noise on the telephone line may cause distortion.

received at the other end.

 

Try sending the document again.

 

 

 

Make a copy of the document on your fax machine.

 

 

 

 

If the copy is also distorted, your fax machine may

 

 

 

 

need service.

 

 

 

 

 

9. Trouble- shooting

69

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Sharp FO-P600 operation manual Dialling and transmission problems, Problems and Solutions