Troubleshooting

Before calling for repair services, make sure following checks for possible remedies to the encountered symptoms.

 

Problem

Check item

Page

 

 

 

 

 

 

 

 

»Is the AC cord disconnected?

19

 

 

 

»Is the Main POWER turned off or is the monitor in

30

 

 

 

 

 

 

standby mode?

 

 

There is no picture or

 

 

 

»Make sure external devices are connected properly.

13 to 17

 

 

sound.

 

 

»Make sure correct INPUT is selected.

31

 

 

 

»Make sure the connected external device is operating

–

 

 

 

(playing back).

 

 

 

 

 

 

 

 

 

»Has the correct terminal been selected with Input selection?

54

 

 

 

»The signal may be incompatible.

–

 

 

 

»Make sure sync signals (HD and VD) are connected

There is no picture. correctly (INPUT3 RGB mode).

 

 

 

 

 

When using INPUT3 (RGB) or PC (analog) input, a sync

15

 

 

 

 

 

signal is necessary if the signal does not employ Sync

 

 

 

 

 

 

on Green.

 

 

 

 

 

 

»Are the batteries inserted with polarity (±, —) aligned?

 

 

Remote control does not work.

»Are the batteries worn out?

11

 

»Point the remote control toward the monitor’s remote

 

 

 

 

 

 

 

control sensor.

 

 

 

 

 

 

»Is Control lock activated?

54, 58

 

 

 

 

Sound from left and right

»Are audio cables connected properly?

13 to 16

 

sound

sound

 

»Make sure audio cables for external speakers are

 

 

Right

Left

 

 

 

 

 

 

 

 

speakers is reversed.

connected properly: left and right cables may be

 

 

 

 

 

Sound is heard from

18

 

 

 

 

reversed or one of the two cables may not be connected.

 

L

R

 

only one side.

–

 

 

 

 

 

»The monitor speaker output is monaural.

 

 

 

 

 

»Make sure the volume is not set to minimum.

31

 

 

 

 

 

»S-video, COMPONENT-video and RGB terminals are for

13 to 16

 

 

 

 

 

video only. Make sure audio cables are also connected.

 

····

····

 

 

 

 

 

There is a picture but

»Is the audio corresponding to the selected image being

 

 

 

 

 

13 to 16

 

 

 

 

no sound

input?

 

 

 

 

 

 

 

 

 

 

»Is audio output when monitor speaker output is set to

 

 

 

 

 

 

“On”? If so, the problem is located subsequent to the

57

 

 

 

 

 

external speaker output terminal. If not, the problem is in

 

 

 

 

 

 

 

 

 

 

 

the input terminal or settings.

 

 

 

 

 

 

»Check “Color” and “Tint” adjustments.

51

 

 

 

 

 

 

 

 

 

Faint color or bad hue.

»When using INPUT3 input, make sure the connection

15

 

 

 

 

 

sequence is correct.

 

 

 

 

 

 

 

 

 

 

 

 

Menu screen does not display.

»Is Control lock activated?

54, 58

 

Monitor buttons do not work.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

»Are matching settings (for baud rate etc.) used on the

37

 

 

 

 

 

PC side?

 

 

 

 

 

 

»Is Control lock activated?

54, 58

 

 

 

 

 

»If monitors are chained, make sure connection between

 

 

 

 

 

 

terminals are correct. (The side closer to the PC should

37

 

 

 

 

 

be RS-232C INPUT, and the side further from the PC

 

 

 

 

 

 

 

RS-232C command does not work.

should be RS-232C OUTPUT.)

 

 

 

 

 

 

»Make sure the command is correct.

46

 

 

 

 

 

»Did you enter carriage return code (0DH) at the end of

38

 

 

 

 

 

each command?

 

 

 

 

 

 

»Is cross cable used for RS-232C connection? (Straight

Adjustments

Settingsand

 

 

 

 

andSpecifications

Troubleshooting

 

 

cable cannot transmit data).

37

»Did you receive a response for the previous command?

(Make sure OK or ERR message was returned.)

38

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