Chapter
11
Troubleshooting
Problems and Solutions
If you have any problems with your fax, first refer to the following troubleshooting guide. If you cannot solve the problem, call Sharp’s Customer Assistance Center at
Answering machine hookup
Problem | Check and remedy |
|
|
The answering machine | ∙ Make sure your fax machine’s reception mode is |
hookup does not operate | set to A.M. |
properly. |
|
| ∙ Make sure your fax machine’s TEL. LINE jack is |
| connected to the wall jack. |
| Make sure your fax machine’s TEL. SET jack is |
| connected to your answering machine’s |
| telephone line jack (not the answering machine’s |
| extension phone jack). |
| ∙ Make sure your answering machine’s outgoing |
| message is under 10 seconds. |
| ∙ Make sure that Option Setting 9 (Quiet Detect |
| Time) is set to three or four seconds (see |
| Chapter 8). |
| ∙ Make sure that the Distinctive Ring function is |
| set to OFF SETTING (see Distinctive Ring in |
| Chapter 7). |
| ∙ If you have checked all of the above and the |
| hookup still doesn’t operate properly, call the |
| Customer Assistance Center. |
|
|
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