Problems and Solutions

General problems

Problem

Check and remedy

 

 

 

Make sure the fax is plugged in and the imaging

Information cannot be

film and paper have been loaded. (Programming

is not possible if the imaging film and printing

programmed in the fax.

paper have not been loaded.) See Loading the

 

Imaging Film and Loading Printing Paper in

 

Chapter 1.

 

 

Nothing appears in the

Make sure the power cord is properly plugged

display.

into a power outlet.

 

Connect another electrical appliance to the

 

outlet to see if it has power.

 

 

The machine does not

If a beep sound is not made when you press the

respond when you press

keys, unplug the power cord and then plug it

any of its keys.

back in several seconds later.

 

 

Automatic document

Check the size and weight of the document (see

feeding does not work for

Transmittable Documents in Chapter 2).

transmission or copying.

 

 

 

 

The fax may interrupt during a voice call if the

Voice calls taken on an

reception mode is set to A.M. To prevent

interruption on a touch-tone extension phone,

extension phone are

press any three keys on the extension phone

interrupted by the fax.

after answering. (Note: Do not enter the code to

 

 

activate fax reception.)

 

 

No reception occurs when

Make sure you have not run out of paper.

polling is attempted.

 

 

Make sure the transmitting machine is in

 

automatic reception mode.

 

If the transmitting machine has polling security,

 

make sure that your fax number has been

 

entered both in your machine and in the

 

transmitting machine.

 

 

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Sharp UX-305 operation manual General problems, Imaging Film and Loading Printing Paper