Calling a Second Party Consultation Hold | Siemens optiPoint 400

Making Calls – Basic Functions

Step by Step
US: Consult?
UK: Enquiry?
	o
Return to held call?
	or
Quit and return?
	or
Program/Service	qd
Toggle/Connect?
	or
Program/Service	qf
Conference?
	or
Program/Service	qg
Transfer?
18

Calling a Second Party

(Consultation Hold)

You can call a second party while engaged in a call. The first party is placed on hold.

Confirm.

Call the second party.

Return to the first party:

Confirm.

Press the key. The LED lights up. Enter the code. The LED goes out.

Switching to the Party on Hold (Toggle)

Select and confirm.

Press the key. The LED lights up. Enter the code. The LED goes out.

Combine the calling parties into a three-party con- ference

Select and confirm.

Press the key. The LED lights up. Enter the code. The LED goes out.

Connecting the other parties to each other

Select and confirm.

Image 18

Siemens optiPoint 400 Calling a Second Party Consultation Hold, Switching to the Party on Hold Toggle

Contents

HiPath HiPath 5000 RSM Before You Begin Important NotesMarks Contents Making Calls Convenience Functions Using Other Functions Private Sphere/Security Using Other Team Functions Team and Executive/Secretary Fixing Problems Labeling and DocumentationIndex Basic operating instructions OptiPoint 400 economy/standard control panel How to Use these Operating Instruc- tions Screen Displays Interactively Accessing FunctionsVia the Program/Service Menu With Function Keys Basic and Enhanced Functions Using the Telephone EfficientlyFunctions You Can Use Additional Team and Executive/Secretary Functions Making Calls Basic Functions Answering CallsAnswering a Call With the Handset Switching to Speakerphone Mode Switching to the HandsetEnding the call Off-Hook Dialing Open Listening in the Room During a CallMaking Calls On-Hook Dialing Ending the call Redialing a Number Displaying and dialing saved station numbers Turning the Microphone On and Off Qif or rif Calling a Second Party Consultation Hold Switching to the Party on Hold ToggleConnecting the other parties to each other Return to the first party Transferring a Call Using Variable Call Forwarding Call ForwardingDeactivating call forwarding Qjh Storing a Callback Using CallbackChecking and Canceling a Saved Callback Answering a Callback Ending callback display KeySaving Repertory Dialing Numbers on If you make a mistake Using Repertory Dialing Keys Adjusting the Ring Tone Telephone SettingsAdjusting the Ring Volume Adjusting the Attention Ring Volume Adjusting the Display to a Comfortable Read- ing Angle Adjusting the Speakerphone to the Room AcousticsAdjusting the Receiving Volume During a Call Selecting the Language of Screen Prompts Making Calls Convenience Functions Qim Using the Speakerphone Rejecting Calls Qmj or rmj Answering a Call With a HeadsetAnswering Calls from Enabling and Disabling Handsfree Answerback Opening the door with a code at the door Activating the door opener Accepting a Call From an Answering Ma- chine RlmDeactivating the door opener En-Bloc Sending / Correcting Numbers Canceling en-bloc sendingDialing/Making Calls Dialing entered/displayed numbers Retrieving the Caller List Using a Caller ListRlf Ending Retrieval Qlf Dialing a Station Number from the Caller ListRemoving an Entry from the Caller List Qmf Using Station and System Speed-Dial NumbersSpeed-dial Storing Station Speed-Dial Numbers Select and confirm. This deletes all entered digits Confirm Qih Dialing a Number From the Internal Directory Dialing from the Telephone Database Ldap Entry you wish to dial appears on the screen Result is displayed If no name is found If too many names are found Using Mailboxes Accessing the MailboxQld Reserve Trunk Automatic Connection Setup HotlineWhen the reserved trunk becomes free Assigning a Station Number Not for U.S Dialing aid at the a/b T/R port Associated Dialing/Dialing AidDialing aid on the S0 bus Dialing aid from your telephone for another tele- phone Accepting a Waiting Call Camp-On Using Call WaitingDuring a Call Ending the first call and answering the waiting call Preventing and Allowing Call Waiting Automatic Camp-On Turning the Call Waiting Tone On and OffParking a Call Placing External Calls on Hold Retrieving a Parked Call Qjg Picking up Retrieving a Held Call Conducting a Conference Adding Up to Five Parties To the Conference Initiator Only Removing Parties From the Conference Initiator Only Ending a Conference Initiator OnlyQhme Leaving a Conference Activating Tone Dialing Dtmf Suffix Dialing After a Speaker Call Announcement in a GroupQig Trunk Flash Qie Busy Override Joining a Call in Progress If You Cannot Reach a DestinationCall Waiting Camp-On Qjf Rhh Using Night AnswerQhh Activating this function Assigning Functions to Keys Qme Meaning of LED Signals for Saved Functions Headset Mailbox Following functions are assigned to keys which have no LED Assigning a Procedure Operating Steps to a Key Appointments Function Saving AppointmentsQhj Using Timed Reminders RhjDeleting and checking a saved appointment For the current call Displaying and Assigning Call ChargesQji For all calls and the last one conducted Displaying Call Charges for Another Telephone Not for U.S Dialing with Call Charge Assignment Turning Do Not Disturb On and Off Private Sphere/SecurityTurning Ringer Cutoff On and Off Qmlor rml Qlj or rlj Caller ID SuppressionMonitoring a Room Qll Trace Call Identifying Anonymous Callers Not for U.S Qlh Locking the Telephone to Prevent Unauthorized Use Qjj or rjjTo lock and unlock the telephone Locking Another Telephone to Prevent Unauthorized Use Saving Your PIN Creating and Sending a Message Using Other FunctionsSending a Message Qjl Displaying and Deleting Messages You Have Sent Entering text via the keypadAfter entering text Answering Messages Leaving an Advisory MessageQjm Display Number of Waiting Calls and Overload Indication Deleting Advisory MessagesRjm Using Another Telephone Like Your Own Fax Details and Message on Answer- ing Machine Deactivating indication Program/Service Activating Functions for Another Tele- phone Call forwarding, code *1/#1 Æ Step by Step Using functions in Isdn via code dial- ing keypad dialing Qhf Radio Paging Not for U.S Controlling RelaysSensors HiPath 3300/3350/3500/3550 Only Qmdor rmd Paging Simple Paging EquipmentEnhanced Paging Equipment Hipath 3700/ 3750 Only Answering the page from the nearest telephone Rlior qli Using Other Team FunctionsTurning Group Call On and Off You belong to a hunt group or a group call Rli or qli Qik Accepting a Call for Another Member of Your TeamActivating and Deactivating a Ringing Group Qle Rhdf or qhdf Uniform Call Distribution UCDQhde or rhde Logging on and off at the beginning and end of your shift Qhdgor rhdg Qhdhor rhdhQhdi Using Trunk Keys Meaning of LED Indications on Trunk Keys Answering Calls With Trunk Keys Making Calls with Trunk KeysPlacing a call on hold Qide Switching Between Phone Calls on Multiple TrunksForwarding Calls on Lines Retrieving the call Ride Meaning of LED Indications on the Forward Line Keys Calling a Team Member Directly Using DSS KeysUsing DSS Keys to Answer Calls Meaning of LED Indications on DSS Keys Transferring a Call in Progress Accepting a Call for Another Team MemberJoining or Leaving a Group Call Ridf Transferring Calls Directly to the ExecutiveQidf Deactivating ring transfer Checking the Key Assignment Testing the TelephoneTesting the Telephone Functions Qmhd Special Functions in the LAN PC Network Leaving a Hunt Group/Group CallYou belong to multiple groups of another HiPath Transferring Call Forwarding Qhh Saving the telephones for the ringing group Qmd or rmd Opening the Door Labeling and Documentation Labeling Key Fields Attaching a Station Number Label Documentation Fixing Problems Telephone MaintenanceTroubleshooting Possible cause Responding to Error Messages on the ScreenContacts for Resolving Problems Possible response Index Call 108 109 110 Overview of Functions/Codes Alphabetical Display Actively Menu Overview of Functions/Codes Alphabetical Via With Inter 113 114 115 FCC Certification and Requirements ServiceFCC and Industry Canada Compliance FCC Rules, Part 117 Equipment Attachment Limitations Ringer Equivalence Number RENEquipment Attachment Limitations Ref. No. A31003-H1012-C122-5-7619