Appendix B Troubleshooting | Siemens SX56 instruction

Appendix B: Troubleshooting

Resetting the Device and Clearing Its Memory

You can perform a soft reset or a full reset, depending on the situation: a full reset, in the sense that you will lose all data and any software you have installed yourself, is similar to reinstalling your OS on your PC; a soft reset is similar to restarting your desktop.

If your SX56 responds slowly, stops responding or freezes, try a soft reset. A soft reset causes the SX56 to restart and re-adjust memory allocation. Unsaved data in open windows may be lost.

To perform a soft reset:

ξ Use the stylus to press and hold the Reset button for about two seconds. (For details on finding soft reset, see, “Chapter 2, Bottom Edge Features.”)

To perform a full reset:

Warning: Clearing memory deletes all data and restores the SX56 to its default settings. Programs installed at the factory remain, while data you have created and programs you have installed are erased.

1.Unscrew the stylus and use the smaller part of the top-half.

2.Press the battery switch once to turn it off, and then once more to turn it back on.

Use ActiveSync to keep a backup of your personal data on your device so that if you need to clear memory,

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Siemens SX56 manual Appendix B Troubleshooting, Resetting the Device and Clearing Its Memory

Contents

Page Safety Precautions Safety Precautions Battery warning Safety Information Location Never insert the stylus into your ear or eye AC adapter Display screen precautions Use near medical equipment Electronic devices Posted Facilities Emergency Calls Table of Contents Back Spacing and Deleting in the Phone Dialer Changing the Default Button SettingsChecking Your Connection to a Wireless Network Getting Connected Microsoft ActiveSync Wireless Tools 10.1 Office Online10.3 10.6 111 Hardware Features Where to Find InformationGetting Started Welcome Front Panel Components Back Panel Components Bottom Edge Components SD and MMC Cards AccessoriesUSB Cradle To insert or remove a memory card External BatteryTo attach the External Battery Cradle-less Charging Adapter PowerUSB cable Serial Cable Battery Information and LifeRecharging the Battery How to Charge Without the Cradle When Your Battery Is LowHow to Charge Using the Cradle How to Reset the Device and Clear Its Memory To perform a soft resetTo perform a full reset Understanding Your Device Options Backing Up FilesTo save Word or Excel files to a memory card Backup or restore your system using SD Backup To backup to FlashROMTap , Programs, SD Backup then the Backup or Restore tab Tap , Settings, System and then Permanent Save Calibrating Your Screen Understanding the Today Screen Opening and Switching Between Programs Status Icon Meaning Application How To Start Benefit and Use Programs, SD BackupPrograms, Terminal Services Today Understanding the Navigation Command Bars Pop up Menus Different Ways to Enter Information on Your Device Entering Text Using the Input PanelNotifications To type with the soft keyboard To use Letter Recognizer To use Block Recognizer Using the Script Transcriber To enter punctuation using the input panel Editing Text That Has Been Entered Writing on the ScreenSelecting Text That Has Been Entered To write on the screen To select writing Tips for getting good recognition Drawing on the ScreenTo convert writing to text Creating an Audio or Written Note To create a drawing To select a drawing To create an audio recording Using My TextFind and Organize Information To view memory allocation and availability Tap , Settings, System and then MemoryManaging Memory Customizing Your Device To make available storage memory 15.2Adjusting Settings Tap Start, Settings, Personal and then Today Changing the Default Button Settings To add programs using ActiveSync Adding or Removing Programs To add a program directly from the Internet To add a program to the Start menu Installing The SIM Card PhoneAbout Your Phone To remove programs Removing the SIM card About The Dialer Screen Click Tools, Options to access phone settings Navigation Pad and Dialing Checking Your Connection to a Wireless Network Adjusting The Phone Volume Turning The Phone On and OffBack Spacing and Deleting in the Phone Dialer Turning The Phone Off Basic Dialing Features Saving Personal Numbers to the SIM CardBack Spacing Over Numbers Deleting NumbersPage Page Page Enabling the Speakerphone Page Ending a Call Managing More Than One Call Indicates which number is on hold Making a Note Call Related Features Adding and Transferring Contact InformationChecking Your Voice Mail Storage Locations for Contacts Importance of Storing Contacts in Multiple Locations Mechanics of Adding and Transferring Contacts Adding and Transferring Contacts to your SIM Card To transfer contacts from SIM to Microsoft ContactsTo transfer a contact from your SIM Card to your device Tap Tools, Select All, and then Save to Contacts To Add a Contact From the Call Log Managing Your Call LogTo Add a Phone Number to Speed Dial 14.1The Different Types of Call Logs 14.2Viewing Durations of Past Calls14.3Deleting Individual Calls From the Call Log Missed, Outgoing, Incoming or By Caller 14.5Setting Call Log Size Limits Customizing Your Phone14.4Deleting All Calls From the Call Log 15.1Selecting Ring Types and Ring Tones 15.4Displaying All Ring Tones on Your Device 15.5Testing Ring Tones15.3Managing Ring Tones Your Phone’s PIN Function 15.6Adding a New Ring Tone16.1Enabling Your Phone’s PIN 16.2Changing Your Phone’s PIN Enabling Caller ID Enabling Call Forwarding To activate or deactivate call waiting Call waitingTo activate or deactivate call forwarding 19.4To select a different network 19.2To view your voice and SMS access numbers19.3To view the network that has been selected Band Reselection When Traveling Outside the United States 19.5To set preferred networks 19.9To enable Key Lock Enabling Broadcast ChannelsPage Getting Connected Additional Dialing Information21.1Making Emergency Calls 21.2Making International Calls Connecting to an E-Mail Server Getting More Help on Connecting Wireless Data Programs Using Pocket Internet ExplorerTo switch to Pocket Internet Explorer Pocket Internet Explorer Browsing Web and WAP pages Viewing Mobile Favorites and Channels Browsing the InternetSynchronizing Mobile Favorites To Your PC Creating a Mobile Favorite on Your PC Using AvantGo Channels MSN Messenger Instant MessagingOptimizing Internet-Related Memory Usage on Your Device To sign up for AvantGo Opening MSN Messenger Configuring MSN MessengerTo set up an account and sign Working with Contacts in MSN Messenger Chatting with Contacts in MSN Messenger Inbox Sending and Receiving E-mail or SMS Synchronizing E-mail Messages Using the Message List Creating an SMS or E-mail Managing Messages and Folders Connecting to a Terminal Server Terminal Services ClientTransferring Items Using Infrared Tips and Tricks When Connected Microsoft ActiveSync How to Synchronize Files Microsoft Pocket OutlookSynchronizing Files Between Your Device and Your PC Tap Synchronize in ActiveSync Options on the Tools menu Calendar Scheduling Appointments and MeetingsCreating an Appointment Using the Summary Screen Contacts Keeping Track of Friends and ColleaguesCreating Meeting Requests To schedule a meeting Creating a Contact Finding a Contact in Your Device Tasks Keeping a To Do List Creating a Task Using the Summary Screen Pocket Word How to create a Note 1. Tap NewCompanion Programs Page About Typing Modes in Pocket Word About Writing Modes in Pocket Word About the Drawing Mode in Pocket Word About the Recording Mode in Pocket Word Pocket Excel Tips for Working in Pocket Excel Windows Media Player Microsoft Reader Using the Library Loading Books onto Your DeviceTo open the Library To open a book Using Reader Features Reading a Book Transferring Images to your Siemens SX56 Wireless PDA Phone Image ViewerRemoving a Book Changing your Image List Layout Office Online Tap Start Office Online Starting the ApplicationTo start the application Enabling and Disabling the Optimization Feature Wireless ToolsOptimization Settings Setting the Image Quality Feature Optimization Status SettingsTo enable and disable Optimization To set the Blocking feature Blocking ContentConnecting to POP3 and IMAP4 Mail To access Pocket Guide Tap Start Wireless Tools Pocket GuideMaintaining Your Gprs Connection Pocket Guide Pocket IE Home Screen Pocket Guide Screen WirelessSiemens Appendix a Letter Recognizer Appendix B Troubleshooting Resetting the Device and Clearing Its Memory If You Run Out of Memory If the Battery Runs LowIf You Set a Password, and Then Forget What It Is If Your Screen Freezes or Responds Slowly If Your Screen is BlankIf Your Screen Appears Dark and You Are Outside Clear Space in Program Memory by Closing Programs If You Have Trouble Using Your Phone To Make Calls If You Have Trouble Connecting to the InternetIf Items Display Incompletely On Your Screen If Your Device Responds Inaccurately to Screen Taps If You Have Trouble Connecting to a Particular Network Important Safety Information Appendix C Regulatory NoticesRegulatory Agency Identification Numbers European Union Notice General Precautions Safety Precautions for Power Supply Unit Appendix D Hardware Specifications Feature Component PDA Icons Appendix E IconsPhone Icons Page Page SAR Specific Absorption Rate SAR Specific Absorption Rate FDA FDA What is FDAs role concerning the safety of mobile phones? FDA Where can I find additional information? Ten Driving Safety Tips Ten Driving Safety Tips Intellectual Property