ZyXEL Communications wireless n gigbit router zyxel manual Wireless Router/AP Troubleshooting, 311

Chapter 26 Troubleshooting

26.5 Wireless Router/AP Troubleshooting

I cannot access the NBG-460N or ping any computer from the WLAN (wireless AP or router).

1Make sure the wireless LAN is enabled on the NBG-460N

2Make sure the wireless adapter on the wireless station is working properly.

3Make sure the wireless adapter installed on your computer is IEEE 802.11 compatible and supports the same wireless standard as the NBG-460N.

4Make sure your computer (with a wireless adapter installed) is within the transmission range of the NBG-460N.

5Check that both the NBG-460N and your wireless station are using the same wireless and wireless security settings.

6Make sure traffic between the WLAN and the LAN is not blocked by the firewall on the NBG-460N.

7Make sure you allow the NBG-460N to be remotely accessed through the WLAN interface. Check your remote management settings.

• See the chapter on Wireless LAN in the User’s Guide for more information.

I am trying to bridge with another wireless device, but it is not working.

1The NBG-460N can only form a bridge connection with another NBG-460N.

2Check that your WLAN is working (see troubleshooting above if it is not working.)

3Make sure you have the correct MAC addresses entered in the Remote MAC Address field in Network > Wireless LAN > WDS.

4Check that both NBG-460Ns are using the same WDS security settings.

• See the chapter on WDS in the User’s Guide for more information.

NBG-460N User’s Guide

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