Sipura Technology manual Sipura Technology, Inc SPA-2000 User Guide, Table of Contents

Sipura Technology, Inc.

SPA-2000 User Guide

			Table of Contents
1.	Product Description			4
	1.1.	SPA-2000 Hardware Overview		4
	1.1.1.		Status LED Description:	5
2.	Installation Overview			6
3.	Software Configuration			6
	3.2.	IVR Interface		7
	3.2.1.		IVR Conventions:	7
	3.2.2.		SPA-2000 Interactive Voice Response (IVR) Menu:	8
	3.3.	SPA Web Interface		10
	3.3.1.		Web Interface Conventions	10
	3.3.2.		Administration Privileges	10
	3.3.3.		Basic and Advanced Views	11
	3.3.4.		SPA-2000 Web Page Configuration Default Values	12
	3.4.	Configuration Parameters		19
	3.4.1.		System Parameters	19
	System Configuration			19
	Network Configuration			19
	3.4.2.		Provisioning Parameters	19
	3.4.3.		Upgrade Parameters	20
	3.4.4.		Protocol Parameters	20
	3.4.5.		Line 1 and Line 2 Parameters	23
	3.4.6.		User 1 and User 2 Parameters	26
	3.4.7.		Regional Parameters	28
	3.5.	Call Statistics Reporting		32
4.	User Guidelines			33
	4.1.	Basic Services		34
	4.1.1.		Originating a Phone Call	34
	4.1.2.		Receiving a Phone Call	34
	4.2.	Enhanced Services		34
	4.2.1.		Caller ID	34
	4.2.2.		Calling Line Identification Presentation (CLIP)	35
	4.2.3.		Calling Line Identification Restriction (CLIR) – Caller ID Blocking	35
	4.2.4.		Call Waiting	36
	4.2.5.		Disable or Cancel Call Waiting	37
	4.2.6.		Call-Waiting with Caller ID	38
	4.2.7.		Voice Mail	38
	4.2.8.		Attendant Call Transfer	39
	4.2.9.		Unattended or “Blind” Call Transfer	39
	4.2.10.		Call Hold	40
	4.2.11.		Three-Way Calling	40
	4.2.12.		Three-Way Ad-Hoc Conference Calling	41
	4.2.13.		Call Return	41
	4.2.14.		Automatic Call Back	42
	4.2.15.		Call FWD – Unconditional	42
	4.2.16.		Call FWD – Busy	43
	4.2.17.		Call FWD - No Answer	44
	4.2.18.		Anonymous Call Blocking	45
	4.2.19.		Distinctive / Priority Ringing and Call Waiting Tone	45
	4.2.20.		Speed Calling – Up to Eight (8) Numbers or IP Addresses	46
5.	Where to Get Support:			48
6.	Appendix I – Dial Plan Administration:			49
	6.1.1.		Dial Plan	49

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