Do not clean nozzle plate

2Using and Caring for Your Print Cartridges

4Manually clean the print cartridges.

4.1Dip a clean cotton swab into distilled water and squeeze any excess water from the swab.

4.2 Clean the face and edges of the print cartridge as shown. DO NOT wipe the nozzle plate.

4.3Inspect the cartridge for fibers on the face and edges. If fibers

are still present, repeat the cleaning process.

4.4 Repeat the cleaning process for the other print cartridge.

Clean

Caution Once you’ve removed the print cartridges, make sure that they are not outside of the printer longer than 30 minutes.

5Manually clean the print cartridge cradle.

5.1 Using clean, moistened swabs, wipe the underside of each wall of the cradle.

5.2 Repeat until no ink residue is seen on a clean swab.

6 Reinsert the print cartridges, then close the printer’s top cover.

7 Load white paper into the IN tray.

8 Reinsert the electrical power cord into the back of the printer.

9Print a test page. From the HP Toolbox, click Print a Test Page.

Note: If streaking still appears, repeat the procedure until the test printout is clean. You will find additional maintenance tips at http://www.hp.com/support/home_products.

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Sony 970C Series manual Are still present, repeat the cleaning process