Sony 970C Series , Note:

4Insert Print Cartridges.

aPress Power Button to turn on printer.

bRemove vinyl tape from print cartridges.

Do NOT touch or remove copper strip on print cartridges.

cOpen top cover, then insert print cartridges.

dClose top cover.

Printer will print a calibration page.

5Insert Printer Software.

aTurn on your computer and wait for Windows 98 or Windows 2000

Professional to start.

bInsert the HP Printer Software CD into your CD-ROM drive.

Black Tri-Color

5c, d

Note: Your printer software will not start until after you have connected

the USB cable.

USB Cable

970C.book Page 55 Tuesday, February 1, 2000 11:31 PM

Contents

Main HP Customer Care HP Customer Care Audio Tips (U.S. Only) HP Customer Care by Phone HP Customer Care Online Acknowledgments Notice Table of Contents Page iii Introduction Thank You For Buying an HP DeskJet Printer! Note: Special Features of Your HP DeskJet Printer For DOS Users For Windows 3.1x Users For Windows 2000 Professional Users For Windows 95, 98, and NT 4.0 Users Using Your Printer Buttons and Lights 2 Paper Trays OUT Tray IN Tray Automatic Two-Sided Printing 4 Using Your Printer 6 Basic Printer Maintenance Note: Using Your Printer Printer Software Note: 1 2 1 Using Your Printer 6 Printer Properties Dialog Box Tabs Printer Properties Dialog Box Buttons Note: 7 Setup Tab 8 Features Tab 9 Advanced Tab Printing on Different Types of Paper and Media See next page Single envelope Stack of up to 15 envelopes Page See next page Greeting Cards Cards (index, business, and other small media) Page See next page Photos Labels Page See next page Transparencies Page See next page Banners Posters Page Page Page See next page Iron-on transfers Page 24 HP DeskJet Toolbox For Windows 95, 98, and Windows NT 4.0 25 Printer Services Tab Page 27 Configuration Tab Page 2 Print Cartridges Print Cartridge Status Page Using and Caring for Your Print Cartridges 31 Replacing Print Cartridges 1 2 3 4 Using and Caring for Your Print Cartridges Warning Note: Using and Caring for Your Print Cartridges 33 Storing Print Cartridges Cleaning Print Cartridges When Do You Need to Clean? If You See Missing Lines or Dots... 1 2 Page Using and Caring for Your Print Cartridges Caution Note: Using and Caring for Your Print Cartridges Damage Resulting from Refilling the Print Cartridges Note: 3 Basic Troubleshooting The following table lists the most common printing problems and their solutions. Page Page 40 Clearing a Paper Jam 4 1 2 3 1 2 3 Getting Help When Things Go Wrong Note: 42 HP Customer Care HP Customer Care Online English: French: German: 43 HP Customer Care Repair HP Customer Care by Phone 44 After the Free Phone Support Period Extended Warranty Options 4 Part Names and Numbers Part Name Part Description Part Number Interface Cables HP JetDirect Print Servers for 970C Series Printers Only Print Cartridges Printer Quick Start Posters, Users Guides, and Network Guides for Windows Language Quick Start Poster Users Guide Network Guide Part Numbers Supplies and Accessories Paper and Other Media Availability of special media varies by country. Paper Type Description Part Number Note: Ordering Information Country Phone or Fax Address Page A Using a Parallel Cable Page Page Using a USB Cable Note: 56 6 7 a b Page 58 g 8 a b Note: B HP DeskJet 970C Printer Properties Dialog Box 1 2 HP DeskJet 970C Dialog Box Tabs Setup Tab Features Tab Color Tab Services Tab HP DeskJet Toolbox How Do I? Tab 63 C Page Page System Requirements Be sure your computer meets the following system requirements: Language Codes D USB (Universal Serial Bus) Note: D What is the problem? Possible cause To solve the problem E Legal Information Regulatory Notices E Limited Warranty Statement HP Product Duration of Limited Warranty A. Extent of Limited Warranty B. Limitations of Warranty C. Limitations of Liability Index Page Page Page Environmental Statement Reduction and Elimination Paper Use Ozone Recycling