Sony 970C Series During installation Installation was, Error, Language codes, see, My printer is

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What is the problem?

Possible cause

To solve the problem…

During installation,	Installation was	1	Select Start		Settings	Printers.
	cancelled or had an	2	Double-click on Add Printer.
when I connect a USB cable
	error.	3	Click Next.
between the printer and my
		4	Click Next.
computer, the “New
		5	Click Have Disk.
Hardware Wizard” message
		6	Click Browse, then browse to the printer software
appeared once, but the
			CD.
printer did not install, and
		7	Browse to the language code folder. For a list of
now “New Hardware Wizard”
			language codes, see page 66.
will not appear again.
		8	Double-click 9xinf folder, then click OK.
		9	Click OK.
		10	Click Next.
		11	In the list of ports you want to use with this
			printer, select USB/DeskJet 970C/<printer serial
			number>.
		12	Click Next.
		13	Click Next.
		14	Click Finish.
My printer is	Your printer may not be	Connect the printer directly to the USB port on the
	getting good data from	computer.
connected with a USB cable
	the other device or hub.
through another USB device
or a hub and when I try to
print I get a message saying
“There was an error writing to
<name of USB port>.”
I have a USB cable,	You may not have	1	Disconnect the USB cable from your printer.
	plugged your USB cable	2	Insert the printer software CD (or Disk 1 if you
and when I try to print I get a
	in before installing the		have diskettes) into your computer.
message saying “There was
	software.	3	Click Start	Run.
an error writing to LPT1.”
		4	Browse the CD, select Setup, then click Open.
		5	The setup.exe file will appear in the dialog box.
			Click OK.
		6	Select the Remove HP DeskJet 970C Series
			software option to remove the software.
		7	Connect the USB cable to your printer again. The
			USB installation screen should appear again.
		8	Repeat the “Install USB Software” step. See your
			Quick Start Poster or page 56 in this User’s Guide.
The printer is really slow	You may be	1	Attach the printer’s USB cable directly to the
			computer, rather than at the end of a daisy chain.
	using a USB cable and
		2	Avoid using other devices in the daisy chain while
	other USB devices are in
			printing.
	use.

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