Sony 970C Series manual Extended Warranty Options, After the Free Phone Support Period

3Getting Help When Things Go Wrong

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regular long-distance charges may apply.

Extended Warranty Options

If you would like to extend your printer coverage beyond the one year factory warranty, you have the following options:

•Consult your reseller to get extended coverage.

•If your reseller does not offer service contracts, please call HP directly and ask about our HP Service Agreements. In the U.S., call (800) 446-0522; in Canada, call (800) 268-1221. For HP Service Agreements outside the U.S. and Canada, contact your local HP Sales Office.

After the Free Phone Support Period

You can still get help from HP for a fee. Prices are subject to change without notice. HP Customer Care Online help (see page 42) on the internet is still available for free!

•For quick questions in the United States only, call (900) 555-1500. The charges are $2.50 per minute and begin when you connect with a service technician.

•For calls from Canada, or for calls in the U.S. that you anticipate might be longer than ten minutes in length, call (800) 999-1148. The fee is US $25 per call, charged to your Visa or MasterCard.

•If, during your phone call, it is determined that your printer requires repair and you are within your printer’s Limited Warranty period (see page 70, Printer), you will not be charged for the phone support service. However, for countries where the above toll-free phone numbers are not available, the

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